{bc}
Apply
oracle

Project Implementation Manager

HealthPartners
Bloomington, USA
Manager · 5+ years experience
Onsite
Discovered 2 weeks ago
confluence

Full Job Posting

MINIMUM QUALIFICATIONS:

  • Education, Experience or Equivalent Combination:
  • A bachelor’s degree in Business Management, Information Services, Communications, related, or equivalent experience.
  • At least five years of experience in health plan and/or employer benefit plan project management and implementation, including large-scale projects/programs.
  • Proven ability to manage multiple projects and meet deadlines.
  • Strong written and oral communication skills.
  • Proficiency in Microsoft Office (Excel, Word,) JIRA, and Confluence
  • Knowledge, Skills, and Abilities:
  • In-depth knowledge of health plan benefit administration.
  • Collaborative approach with internal departments and external clients and vendors.

PREFERRED QUALIFICATIONS:

  • Education, Experience or Equivalent Combination:
  • Masters Business Administration (MBA)
  • Licensure/ Registration/ Certification:
  • Certified Scrum Product Owner (CSPO)
  • Knowledge, Skills, and Abilities:
  • Scrum/Agile methodology and practices
  • Business Analysis
  • ESSENTIAL DUTIES:
  • 35%Customer Implementation Leadership
  • Serve as the primary leader for administrative systems implementation for new and renewing customers.
  • Partner with HealthPartners Sales teams to ensure seamless onboarding and renewal processes.
  • 35%Project Management
  • Act as project manager for strategic and complex implementations, maintaining accountability for timelines and deliverables.
  • Develop and maintain detailed project plans for each customer implementation.
  • Coordinate implementation work teams to ensure impacted business units are informed and engaged.
  • 10%Issue Resolution & Customer Support
  • Resolve critical implementation issues, respond to inquiries, and ensure client satisfaction.
  • Provide excellent service and partnership to internal and external customers throughout the process.
  • 10%Communication & Status Reporting
  • Partner across the organization to communicate implementation status and ensure action plans are executed.
  • Maintain proactive updates to stakeholders on progress and risks.
  • 10% RFP Support
  • Provide proposal support to Sales and Marketing Administration as needed.
  • Job description rankings/percentages are intended to reflect normal averages over an extended period of time, and are subject to daily variances. Quality and efficiency standards should at no time be compromised to meet the average expectations expressed above. Job descriptions are subject to change to accommodate organization or department needs.
  • ORGANIZATIONAL EXPECTATIONS:
  • Values
  • All colleagues are expected to live our values:
  • Excellence: We strive for the best results and always look for ways to improve.
  • Compassion: We care and show empathy and respect for each person.
  • Partnership: We are strongest when we work together and with those we serve.
  • Integrity: We are open and honest, and we keep our commitments.
  • Additional Expectations:
  • Complies with safety instructions, observe safe work practices, provides input on safety issues, and promotes a safe work environment.
  • Maintains regular and timely attendance.
  • Protects confidentiality.
  • Demonstrates participation in and support of the organization's Corporate Integrity Program by participating in compliance-related education and training and complying with the organization's policies and procedures.
  • Timely completion of all mandatory education and organizational requirements (i.e., licensure/certification, Employee Health and Wellness requirements, annual training, etc.)

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at HealthPartners

Registered Nurse Otolaryngology

Saint Paul, USA

Discovered 2 days ago

Registered Nurse - Inpatient Care

Hudson, USA

Discovered 2 days ago

Certified Surgical Technologist (CST), Ambulatory Surgery Center

Shakopee, USA

Discovered 2 days ago

Registered Nurse - Cardiac Medicine/Progressive Care

Saint Paul, USA

Discovered 2 days ago

Certified Surgical Technologist (CST), Ambulatory Surgery Center

Shakopee, USA

Discovered 2 days ago

Registered Nurse Otolaryngology

Saint Paul, USA

Discovered 2 days ago

Registered Nurse - Observation & Med/Surg

Saint Paul, USA

Discovered 2 days ago

Registered Nurse - Inpatient Care

Hudson, USA

Discovered 2 days ago