Project & Field Service Engineer

Key Responsibilities:

• Plan, manage and perform system installations at customer sites.
• Successfully plan, organize, lead projects from order to customer acceptance.
• Produce and communicate technically accurate project documentation, including product configuration and scope.
• Coordinate all internal and external customer activities.
• Assume full responsibility for the overall achievement of assigned projects.
• Perform installations, preventive maintenance, troubleshooting, repairs, exhibitions, trials, site support, and training for customers.
• Participate in our continuous improvement program with the different key stakeholders.
• Maintain and build relationships with customers.
• Ensure timely communication, resolution, and proper follow-up to maintain and improve customer satisfaction.
• Create and support an atmosphere of collaboration, support, and continuous improvement.
• Ability to follow and adhere to internal safety requirements and customer-specific safety requirements while performing work.
• Perform other duties as assigned.
• Key Qualifications & Experience:
• Ability to communicate with customers at different levels – shop floor to senior management.
• Able to analyze technical problems and drive them to solutions.
• Electrical and Mechanical knowledge (basic)
• Proficient in MS Office and basic PC hardware.
• Ability to lift, carry, push, and pull up to 50 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods.
• Must be able to reach at, above and below shoulder level, flex/extend neck, and have good hand and finger dexterity.
• Require minimal oversight and work successfully both individually and in groups.
• Quickly adapts to change with positive and constructive feedback.
• Must possess and maintain a valid driver’s license.
• Ability to travel to customer sites or to AMETEK factory, 50-75% of work time