Project Coordinator

Primary Location

Job Description Summary

About the Role

Key Responsibilities

• Facilitate and manage all aspects of workforce scheduling, planning and allocation in relevant systems for work orders as proposed by client and available capacity
• Schedule work orders with customers via phone and / or email to arrange access for our workforce
• Coordinate all inductions, pre approvals, and any additional requirements requested by the customer
• Working efficiently with Service Stream and client systems and databases
• Maintain an organised and up to date database documenting all administrative tasks performed
• Ensure all work performed is in accordance with contractual quality and safety requirements to company standards and to the satisfaction of the client and customers
• Identify and consolidate data from the client in order to plan and allocate work orders
• Maintain field resource leave requests to ensure adequate resourcing
• Attend weekly stakeholder and client meetings to deliver comprehensive scheduling progress reports
• Undertake and complete any other duties as requested by the Scheduling & Performance Manager
• Strong focus on problem solving, compliance and servicing the client’s expectations
• Skills and Experience
• Minimum 12 months experience in work order management & scheduling role
• Knowledge of the electricity industry in Australia desired
• Professional and confident talking to commercial customers
• Intermediate competencies in MS Office suite: Word, Excel, Outlook
• Excellent organisational and administration skills
• High level of attention to detail
• Proven ability to thrive in a fast-paced environment while building effective working relationships with a diverse range of stakeholders
• Ability to manage multiple tasks with conflicting priorities and meet deadlines.
• Demonstrated ability to work discreetly with sensitive and confidential information

About us

Department

How to Apply

Qualifications

• Minimum 12 months experience in work order management & scheduling role
• Professional and confident talking to commercial customers
• Intermediate competencies in MS Office suite: Word, Excel, Outlook
• Excellent organisational and administration skills
• High level of attention to detail
• Proven ability to thrive in a fast-paced environment while building effective working relationships with a diverse range of stakeholders
• Ability to manage multiple tasks with conflicting priorities and meet deadlines.
• Demonstrated ability to work discreetly with sensitive and confidential information

Preferred Qualifications

• Knowledge of the electricity industry in Australia desired