Project Coordinator

JOB SUMMARY

Key Responsibilities

• Schedule, reschedule, and coordinate window and door installations and service appointments with homeowners -Serve as a key contact for internal teams and external customers, maintaining a collaborative relationship with all parties -Process product orders using quoting and order management systems -Work with sales and project management teams to finalize sales orders -Ensure all orders are accurate, complete, meet customer expectations, and are completed satisfactorily -Coordinate materials and deliveries from factories and outside vendors -Collect customer payments prior to delivery or installation when needed -Ensure subcontractor paperwork, including Lead Safe Install documentation, is properly submitted and filed -Review and approve payments to subcontracted installation companies -Support continuous improvement initiatives across the department Required Skills - Exceptional customer service and interpersonal skills - High attention to detail and strong organizational habits - Ability to prioritize tasks and manage multiple projects under tight deadlines - Strong problem-solving capabilities - Comfortable working collaboratively across teams -Adaptability to changing priorities and processes - Professional phone and email communication skills - Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint) - Willingness to learn internal systems (PQM, OMS, Salesforce, etc.)

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule

• Day shift