Project Control Services Practitioner
Key Skills for This Role
Full Job Posting
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Qualifications
- 3–8 Years
- Primary Skill: GlobalScape-eFT (MFT)
- Secondary Skills: SFTP, PGP, Windows, ServiceNow, ITIL, EDI/B2B Integration Support
- Hands-on GlobalScape EFT/MFT administration and support
- SFTP, FTPS, FTP, HTTPS, PGP, SSL/TLS Certificates
- Windows Server administration
- Basic Linux knowledge
- ServiceNow or other ITSM tools
- ITIL processes (Incident, Problem, Change)
- Key Responsibilities
- Provide L2/L3 support for GlobalScape EFT/MFT platforms
- Monitor and troubleshoot file transfer failures
- Manage SFTP, FTPS, FTP, HTTPS, PGP, and certificates
- Support trading partner onboarding and connectivity testing
- Handle incidents, service requests, RCA, and changes
- Maintain SOPs, operational reports, and support documentation
- Coordinate with infrastructure, network, and business teams
Preferred Qualifications
- AMS / Production Support
- EDI/B2B Integrations
- PowerShell or Shell scripting
- 15 years full time education
Responsibilities
- Provide L2/L3 support for GlobalScape EFT/MFT platforms
- Monitor and troubleshoot file transfer failures
- Manage SFTP, FTPS, FTP, HTTPS, PGP, and certificates
- Support trading partner onboarding and connectivity testing
- Handle incidents, service requests, RCA, and changes
- Maintain SOPs, operational reports, and support documentation
- Coordinate with infrastructure, network, and business teams
About Accenture
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