Programmer Analyst II

Role summary

Integration delivery

• Contribute to UBC's API strategy and promote organizational adoption.
• Investigate, analyze, estimate, design, develop, test, document, and implement APIs and API-centric integrations.
• Develop robust, maintainable integration applications, APIs, system adapters, message flows, and compositions.
• Advise integration partners and stakeholders on requirements and complex system design options.
• Develop proofs of concept, prototypes, customized tools, and test environments.
• Create integration strategies, specifications, technical designs, and documentation; contribute to standards and review work.
• Conduct requirements workshops and document business and technical requirements and solution designs.
• Create and maintain test cases and work with teams on QA activities.
• Prepare training plans and materials and train staff during implementation.

Application lifecycle and support

• Design and develop custom software and application modules and define specifications, standards, diagrams, and coding logic.
• Evaluate vendor applications, recommend customization or development, and implement selected solutions.
• Review integration, security, scalability, and performance needs with clients, analysts, and team members.
• Package in-house applications for production or integrate vendor applications.
• Provide technical expertise, training, and consultation to staff.
• Test customized modules, document changes and test results, and support backup and recovery procedures.
• Maintain applications and provide operational support while following software development lifecycle practices.
• Support monitoring, tier-two support, problem analysis, and resolution for mission-critical systems.

Minimum qualifications

• Undergraduate degree in a relevant discipline.
• In-depth knowledge of applications and the business requirements supporting them.
• At least five years of related experience, or an equivalent combination of education and experience.
• Willingness to respect diverse perspectives and commitment to developing equity, diversity, and inclusion awareness, knowledge, and skills.

Preferred qualifications

• Experience designing, developing, and implementing medium- to large-scale software applications and integrations, particularly with Java or Java-based tools and SOAP or REST APIs.
• Knowledge of enterprise integration tools and patterns, ETL, ESB, messaging, data modeling, data mapping, and SQL.
• Experience with programming languages and integration or database platforms such as Java, Groovy, Python, MuleSoft, Talend, Oracle, SQL Server, or MySQL.
• Knowledge of full-stack development, software design, testing, source control, continuous integration and deployment, and QA practices.
• Project management and SDLC knowledge, preferably Agile; strong troubleshooting and analytical skills.
• Experience leading requirements workshops and creating UML and data-flow diagrams.
• Practical experience with AI orchestration, agents, RAG, LLM integrations, and AI governance is preferred.

Working relationships and scope