Programme Support Officer

Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values.

Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work such as our fight for equity in Hackney with a particular focus on becoming an actively anti-racist borough. But the work doesn’t stop there, we are proactive in our approach to bringing fairness to all aspects of life including gender, neurodiversity and across the poverty divide.

Reaching from the Square Mile to the Queen Elizabeth Olympic Park, this is an area of rapid economic growth yet with more green spaces than any other inner London borough. We have some of the capital’s best schools, great transport links and a thriving cultural sector.

A lack of affordable homes is a key concern for Hackney’s residents, and addressing this is at the heart of the Council’s work. That’s why Hackney is building. The Council’s Regeneration team is building thousands of Council homes for social rent, shared ownership and outright sale at more than 30 sites across Hackney. It is leading on the delivery of this in-house programme at all stages – starting with setting the briefs for sites, selecting architects and the wider design teams, managing the design process and procuring contractors or developer partners.

The Council is looking for an experienced Programme Support Officer to join their forward-thinking and busy Commissioning and Performance Team. If successful you will work across the Employment, Skills and Adult Learning Service providing support to programme areas.The post holder will need to quickly establish strong working relationships with each team to support the effective management of the service.

As Programme Support Officer, you will be the first point of contact for internal and external stakeholders, and will need to be confident and efficient at multitasking and a clear communicator. You will work closely with project teams to organise quarterly monitoring, prepare client care meetings, as well as coordinate project briefings and information sharing to ensure the smooth running of the Division.

Ideally you will have strong ICT skills, a track record of administrative support skills and experience of maintaining project management software, creating reports and supporting delivery teams with workflow processes.

At Hackney, we go that extra mile for our people and we offer a work environment which is stimulating, fast moving and supportive. We seek people with ambition, creativity and commitment to ensure our economic growth creates opportunities to transform the lives of our residents. Whilst a background in housing and regeneration is desirable for this role it is not essential as we are keen to recruit a Programme Support Officer with a wide range of skills and experiences.

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud. In order to achieve this, we are seeking individuals who embody our "PROUD" values: Purpose and Respect, where we foster belonging through active inclusion, kindness, and open dialogue; Ownership , where we champion proactive collaboration and accountability for our shared success; and Unity and Diversity, where we work as one Council to break down silos and champion anti-racist behavior.

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: [email protected]