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Program Supervisor (RD In-Ratio)

CarePros
Red Deer, CAN
Full-time
Mid · 3+ years experience
Onsite
Discovered 3 days ago

Full Job Posting

What You’ll Do

  • On the Floor
  • Provide in person, trauma-informed care to children and youth.
  • Build trust through consistency, engagement, and genuine connection.
  • Support youth through crisis using de-escalation and intervention strategies.
  • Create meaningful moments, play, teach, guide, and support daily routines.
  • Document observations and progress with accuracy and care.
  • Leadership & Operations
  • Lead, coach, and mentor your team of CYCWs.
  • Set and maintain high standards of care through role modeling.
  • Support scheduling, staffing, and day-to-day program operations.
  • Collaborate with internal teams (People & Culture, Finance).
  • Partner with families, caregivers, and external stakeholders.
  • Ensure safety, compliance, and program consistency.
  • Participate in on-call support rotation.

What You Bring

  • Core Requirements
  • 3+ years of direct care experience with children and youth that have complex developmental disabilities and/or significant mental health needs.
  • 2+ years of supervisory experience in front-line care.
  • Post-secondary education in Child and Youth Care, Social Work, or a related field.
  • Experience working with Children and Family Services, FSCD, or PDD.
  • Valid Alberta Class 5 Driver’s License.
  • 3-year Alberta Driver’s Abstract.
  • Reliable 4-door vehicle.
  • Alberta Vehicle Registration.
  • $2 Million Alberta Auto insurance liability.
  • Clear Criminal Record Check with Vulnerable Sector Check VSC (within past 5 months).
  • Clear Intervention Record Check IRC (within past 5 months).
  • Standard/Intermediate First Aid with CPR Level C.
  • What Sets You Apart
  • You lead by example, not just direction.
  • You stay calm, grounded, and decisive in high-stress situations.
  • You balance structure with empathy, firm, but fair.
  • You genuinely enjoy engaging with youth (sports, games, life skills, connection).
  • You are solution-focused and growth-oriented.
  • You understand trauma-informed care and child development.
  • You must be able to:
  • Remain active, alert, and engaged while supporting youth in daily activities, including swimming, biking, sports, games, and community outings.
  • Meet the physical demands of the role, including:
  • Walking and standing for extended periods.
  • Kneeling, crouching, bending, reaching overhead, twisting, pushing, and pulling.
  • Occasionally lifting or moving items weighing between 10 and 50 lbs.
  • Work in a variety of environments, including indoor settings with varying temperatures and lighting, as well as outdoors in different weather conditions.
  • Respond calmly and confidently to challenging, unpredictable, or emotionally heightened situations while maintaining awareness of your surroundings.
  • Maintain a compassionate, patient, and professional approach, even during physically or emotionally demanding shifts.
  • Adapt to the changing needs of youth, remaining attentive, responsive, and actively involved throughout your shift.
  • CarePros Perks!
  • Health, dental, vision, and travel benefits.
  • Employee & Family Assistance Program.
  • Discounted Access to DiveThru.
  • Group RRSP matching eligibility after 12 months of active employment.
  • Ongoing training & professional development.
  • Cornell University TCI Certification.
  • Access to innovative care technology + mobile tools.
  • A collaborative, supportive team environment.
  • Real opportunities for growth within a rapidly expanding organization.
  • This Is For You If
  • You Want to lead and stay connected to the work.
  • You find purpose in supporting youth with very high complex needs.
  • You are ready to be relied on, by both your team and the youth in care.
  • This Is NOT For You If
  • You prefer hands-off or administrative leadership.
  • You are NOT comfortable with critical crisis situations or high intensity behavioural challenges.
  • You are looking for a low-demand position.
  • We take our responsibility seriously. The youth we support deserve consistency, safety, and care they can trust. If you are ready to step into a role that will challenge you, grow you, and allow you to make a real impact, apply today!
  • #hp

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