Program Specialist (Status Verification Analyst)

Role overview

Duties

• Research, evaluate, and adjudicate casework; respond to DHS-supported employers and state and federal agencies.
• Apply immigration law, classifications, forms, records, and USCIS policies to verification referrals.
• Communicate with customers by telephone and computer about employment-related or immigration-benefit casework.
• Review immigration documents to confirm identity and determine legal status and work authorization eligibility.
• Participate in studies, working groups, and new business system testing.
• Compile statistical data and gather, summarize, and review information for reports.
• Manage sensitive files to prevent fraud, waste, and abuse, and safeguard personally identifiable information.

Conditions of employment

• Pass a background investigation, including financial disclosure, and a drug screening.
• Applicants not currently employed by USCIS must meet the stated three-of-five-years residency or qualifying federal or military overseas service/dependent requirement.
• A one-year probationary period may be required.
• The position is not considered essential for reporting when the facility might otherwise be closed.

Qualifications

• At GS-05, qualify with three years of general experience, including one year equivalent to at least GS-04, involving problem analysis, work planning and organization, and effective oral and written communication.
• Alternatively, a bachelor's degree or full four-year course of study in any field may substitute for the GS-05 experience requirement; education must be from an accredited college or university.
• Qualifications must be met by 11:59 PM Eastern Time on October 20, 2026.
• The description begins GS-07 qualification criteria but ends before specifying them.

Telework

• USCIS applies the Telework Enhancement Act of 2010 to its telework program; no specific remote or hybrid schedule is stated.