Program Specialist
Role Overview
The Program Specialist serves as the primary point of contact for volunteers, youth, families, and community partners throughout the mentoring experience.
This role is responsible for recruiting and enrolling volunteer mentors, facilitating mentoring matches, providing ongoing match support, and ensuring program quality and child safety in accordance with Big Brothers Big Sisters of Miami standards.
Upon hire, the Program Specialist will be assigned to one of the following mentoring programs:
• School-Based Mentoring
• School-to-Work Mentoring
• Community-Based Mentoring
• College Readiness & High School Graduate Support
As the organization grows, Program Specialists are cross-trained across additional mentoring programs to broaden their knowledge and impact.
Full Job Posting
Qualifications
- Qualified candidates will possess a combination of the following education, experience, and skills:
- Bachelor's degree in Social Work, Psychology, Education, Human Services, or a related field preferred.
- Two or more years of experience in case management, youth development, education, social services, nonprofit programs, or a related field.
- Excellent interpersonal, communication, and relationship-building skills.
- Strong organizational skills with the ability to manage multiple priorities.
- High level of professionalism, discretion, and confidentiality.
- Proficiency with Microsoft Office and other business software applications.
- Bilingual (English/Spanish) is strongly preferred.
- Demonstrated commitment to serving youth and strengthening communities.
- Why Join BBBS of Miami
- Joining Big Brothers Big Sisters of Miami means becoming part of a mission-driven organization dedicated to creating meaningful, lasting change for young people throughout our community.
- Our team is collaborative, supportive, and passionate about making a difference. We value integrity, inclusion, innovation, and continuous growth while providing employees with opportunities for professional development and meaningful work.
- Full-time employees are eligible for a comprehensive benefits package, including medical, dental, vision, paid time off, paid holidays, retirement benefits, and additional employee wellness resources.
- Work Environment & Location
- This position is based at BBBS of Miami's headquarters located at 550 NW 42nd Avenue, Miami, FL 33126. Approximately 5% local travel is required to schools, community partner locations, and program events.
- Equal Employment Opportunity
- Big Brothers Big Sisters of Miami is an Equal Opportunity Employer committed to fostering a diverse, equitable, and inclusive workplace. We encourage applicants from all backgrounds to apply.
- If you're excited about this opportunity but don't meet every qualification, we encourage you to submit an application. We recognize that valuable experience comes in many forms and are committed to considering candidates with diverse backgrounds and perspectives.
Preferred Qualifications
- Bachelor's degree in Social Work, Psychology, Education, Human Services, or a related field preferred.
- Bilingual (English/Spanish) is strongly preferred.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career