Program Service Assistant, Seniors' Care

Position overview

Position responsibilities

• Coordinate operational and business matters and communicate key program issues through hospital processes.
• Prioritize matters for the Director through scheduled briefings and reports on priority projects.
• Develop processes for timely handling of incoming requests and issues from internal and external stakeholders.
• Direct and oversee administrative support within the program portfolio; route communications as the program point person.
• Provide strategic support and build stakeholder relationships to advance program priorities.
• Share information supporting policy formation, process development, and public communications across portfolios and with external partners.
• Provide timely feedback on behalf of the Senior Director when needed.

Qualifications

• Three years of recent senior administrative support experience in a healthcare setting.
• Post-secondary education in Business Administration or a related field is preferred.
• Extensive knowledge of hospital processes and relevant legislation, policies, and procedures.
• Strong judgment, discretion, attention to detail, communication, time management, and interpersonal skills.
• Able to work independently and in a team, adapt to changing priorities, and manage competing tasks and stakeholders.
• Experience producing printed or electronic publications and departmental communications; typing speed of 60 WPM.
• Extensive knowledge of Word, Excel, PowerPoint, Visio, Windows, MS Project, the Internet, and Outlook; intermediate MS Access knowledge is an asset.
• Commitment to ongoing learning, patient safety, and quality patient care; EDI knowledge in health practices is an asset.
• Shortlisted candidates complete timed typing, medical terminology, and MS Office testing.

Schedule

• Day shifts with occasional evenings and weekends.

Work location

• Humber River Health, Wilson site.

Compensation

• Salary range is $65,442.00–$81,855.15; hourly rate is $33.560–$41.977.