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successfactors

Program Quality & Readiness Leader

Owens Corning Sales, LLC
Chicago, USA
Senior · 7+ years experience
Onsite
Discovered Yesterday

Full Job Posting

JOB REQUIREMENTS

  • MINIMUM QUALIFICATIONS Bachelor’s degree in business, Marketing, Operations, or related field . Master’s preferred. 7+ years in program leadership, product/program management, strategy, or commercial enablement (building materials/home improvement/insurance-adjacent). Proven ability to translate insights into requirements and lead launch readiness (governance, enablement, metrics, cadence). Knowledge of insurance/claims dynamics in roofing/building materials; able to partner with Legal/Compliance to manage risk. Experience building or governing contractor/customer programs (loyalty, warranty, claims support, training) and related partners/platforms. Strong executive communication and stakeholder management; drives decisions and action across teams. People leadership experience and cross-functional influence; drives accountability through ambiguity. Strong analytical and business acumen; defines KPIs and uses performance/claims data to drive decisions. Willingness to travel up to ~50%. KNOWLEDGE, SKILLS & ABILITIES Cross-functional influence to align Strategy, Commercial, Marketing, Operations, Product, and Technical teams on readiness outcomes. Program governance and execution discipline Data-driven problem solving using KPIs, warranty/claims trends, and quality metrics. Clear communication and change leadership; defines requirements, enablement, and documentation standards. Customer/contractor focus to reduce execution friction and deliver on insurance and warranty promises. #LI-AW1 #LI-HYBRID About Owens Corning Owens Corning is a branded building products leader with three complementary market-leading businesses providing roofing, insulation, and doors primarily for residential markets in North America and Europe. The company operates with an integrated go-to-market strategy and a unique set of OC AdvantagesTM – including its iconic brand, unparalleled commercial strength, leading technology, and winning cost position – to help customers win and grow in the market. Owens Corning is committed to helping build better and achieve more through winning partnerships, leading performance, and engaging people. Founded in 1938 and headquartered in Toledo, Ohio, Owens Corning is listed on the New York Stock Exchange (NYSE: OC). For more information, visit www.owenscorning.com . Owens Corning is an equal opportunity employer. Except in limited circumstances such as formal apprenticeship programs, Owens Corning does not employ anyone under the age of 18.

Preferred Qualifications

  • MINIMUM QUALIFICATIONS Bachelor’s degree in business, Marketing, Operations, or related field . Master’s preferred. 7+ years in program leadership, product/program management, strategy, or commercial enablement (building materials/home improvement/insurance-adjacent). Proven ability to translate insights into requirements and lead launch readiness (governance, enablement, metrics, cadence). Knowledge of insurance/claims dynamics in roofing/building materials; able to partner with Legal/Compliance to manage risk. Experience building or governing contractor/customer programs (loyalty, warranty, claims support, training) and related partners/platforms. Strong executive communication and stakeholder management; drives decisions and action across teams. People leadership experience and cross-functional influence; drives accountability through ambiguity. Strong analytical and business acumen; defines KPIs and uses performance/claims data to drive decisions. Willingness to travel up to ~50%. KNOWLEDGE, SKILLS & ABILITIES Cross-functional influence to align Strategy, Commercial, Marketing, Operations, Product, and Technical teams on readiness outcomes. Program governance and execution discipline Data-driven problem solving using KPIs, warranty/claims trends, and quality metrics. Clear communication and change leadership; defines requirements, enablement, and documentation standards. Customer/contractor focus to reduce execution friction and deliver on insurance and warranty promises. #LI-AW1 #LI-HYBRID About Owens Corning Owens Corning is a branded building products leader with three complementary market-leading businesses providing roofing, insulation, and doors primarily for residential markets in North America and Europe. The company operates with an integrated go-to-market strategy and a unique set of OC AdvantagesTM – including its iconic brand, unparalleled commercial strength, leading technology, and winning cost position – to help customers win and grow in the market. Owens Corning is committed to helping build better and achieve more through winning partnerships, leading performance, and engaging people. Founded in 1938 and headquartered in Toledo, Ohio, Owens Corning is listed on the New York Stock Exchange (NYSE: OC). For more information, visit www.owenscorning.com . Owens Corning is an equal opportunity employer. Except in limited circumstances such as formal apprenticeship programs, Owens Corning does not employ anyone under the age of 18.

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