Program Manager
Role Overview
The Enterprise Delivery team is part of the Transformation, Technology and Operations business unit, accountable for project delivery across CFS.
The Program Manager of the Retirement Program reports to the Director of Delivery.
The program includes product development, digital engagement, and retention initiatives.
Key Skills for This Role
Full Job Posting
Your team and role
The Enterprise Delivery team is part of the Transformation, Technology and Operations business unit, accountable for project delivery across CFS.
The Program Manager of the Retirement Program reports to the Director of Delivery.
The program includes product development, digital engagement, and retention initiatives.
Program responsibilities
- Prioritize and manage initiatives to balance work across the year, ensure resourcing, and deliver within agreed timelines and budget.
- Own program-level reporting forums, including PSG and EDF.
- Prepare financial, status, risk, issue, and change control materials for the Program Steering Group.
- Act as the first escalation point for project managers and solution delivery managers.
- Establish project governance and review status, financials, risks, and issues with delivery managers; assist with resolution or escalation.
- Manage funding and change requests to keep the program within its agreed business plan, scope, timing, and budget.
- Lead quarterly and yearly planning and conduct initial discovery of new initiatives.
Capability and experience
- Sound knowledge of Waterfall and Agile delivery approaches.
- Experience delivering projects involving product development, vendor selection, and onboarding.
- End-to-end business project or program management expertise, not limited to IT delivery.
- Experience in large and complex environments, including IT-business dependencies.
- Proven experience managing programs and engaging diverse stakeholders up to executive level.
- Financial services industry experience is mandatory; wealth management experience is ideal.
Benefits
- Benefits include employer super with investment and insurance options, financial services discounts, confidential 24/7 support, an additional birthday leave day, three days of annual Life Leave, and retail, travel, and entertainment discounts.
Location
- The role can be based on Gadigal Land (Sydney).
Work rights and checks
- The employer requires candidates to have full work rights in Australia.
- Background checks may be completed for preferred candidates before employment is confirmed.
CFS culture
CFS describes a culture focused on performance, development, individuality, inclusion, and supporting employees to achieve their potential.
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