Program Manager

Overview

Responsibilities

• Oversee staffing, formulate and enforce work standards, create personnel schedules, review work discrepancies, and communicate Government policies, purposes, and goals to employees.
• Utilize key performance parameters to monitor work performance, measure results, ensure delivery of contracted services, support management and decision-making, and facilitate communications.
• Advise the Government immediately of any operations, maintenance, logistics, training, or management problems affecting the contractor's performance or impacting mission accomplishment.
• Identify risks, resolve problems, and verify effectiveness of corrective actions.
• Implement and maintain a process that ensures problems and action items discussed with the Government are tracked through resolution.
• Track actions taken to improve performance and conduct lessons learned as appropriate to improves processes and methods.
• Establish and maintain processes for administering all contract efforts with an emphasis on cost-efficiency, schedule, performance, responsiveness, and consistently high-quality delivery.
• Identify potential cost reduction/mitigation initiatives, efficiencies, and process improvements on a continuing basis and address their progress during Program Management Reviews (PMRs).

Qualifications