Program Manager, Project Manager

Position Summary

Program Delivery and Leadership

• Owns programs from initiation through benefits realization and defines scope, objectives, roadmaps, milestones and success measures.
• Coordinates interdependent projects and leads project managers and cross-functional teams.
• Sets staff goals and priorities, balances workloads, provides feedback, conducts performance reviews, and supports hiring and development.

Planning, Risk and Warranty Claims

• Builds integrated plans, schedules and resource forecasts; manages budgets and reports spending variances.
• Identifies and mitigates risks, escalates issues, runs change control, and tracks decisions, dependencies and actions.
• Supports warranty claims from intake through resolution, coordinating teams and tracking root cause, corrective action, cost recovery and closure.

Governance and Stakeholders

• Reports to business leaders, steering committees and the Senior Director of Project Management; facilitates program reviews and retrospectives.
• Partners with local business leadership, balances local needs with enterprise standards, and shares lessons learned.

Required Qualifications

• Bachelor's degree in business, technology, engineering or a related field, or equivalent experience.
• 6+ years of project management experience, including 2+ years leading multimillion-dollar external client-facing programs.
• Complex cross-functional delivery experience; strong planning, budgeting, risk and stakeholder management skills.
• Excellent written and verbal communication, including executive reporting, and demonstrated staff leadership and development.
• Working knowledge of contract terms, warranty or claims processes and vendor management; proficiency with project and portfolio tools such as MS Project, Monday or similar.

Preferred Qualifications

• Experience in electrical equipment manufacturing or a similar industrial sector is ideal.
• PMP, PgMP or equivalent certification; Agile and traditional delivery experience; experience in a distributed or matrixed organization.

Core Competencies and Values