Program Manager-Professional Certifications ( Pittsburgh)

As a Program Manager – Professional Certifications at Barber National Institute, you will support our mission of "Making Dreams Come True" by creating clear, supportive pathways for team members to build professional expertise, advance their careers, and earn professional certifications that strengthen the quality and continuity of services provided to the individuals and families we serve

In this role, you will lead the day-to-day coordination and administration of assigned professional certification programs within Learning & Development, including BNI’s National Alliance for Direct Support Professionals Program (NADSP) Certification Program.

You will partner with service line leaders and participating team members to support staff recruitment, enrollment, onboarding, preparation, progress, and successful program completion

You will serve as a key resource for employees participating in professional certification programs by maintaining program schedules and records, facilitating structured study and learning activities, monitoring progress and outcomes, and providing timely communication, coaching, and support throughout the certification process. You will also use program data and participant feedback to identify trends, remove barriers, evaluate success and impact, and continuously improve the participant experience.

This position is based in Pittsburgh, Pennsylvania, with quarterly travel to Barber National Institute’s other regional locations including Erie and Philadelphia.

Occasional evening or weekend hours may be required based on certification program schedules and participant needs

This is an individual contributor position with program management and coordination responsibilities and no direct staff supervision.