Program Manager, Mapping Operations

Develop deep subject matter expertise on the Imagery component of mapping operations, and serve as a go-to point of contact for our vendor teams

Test and roll out new mapping tools, features, and workflows in coordination with our Engineering partners

Identify opportunities to improve efficiency and own those solutions end-to-end

Create and maintain clear technical documentation

B.Tech / B.E. in Civil Engineering, Geoinformatics, Computer Science, or a related quantitative field.

2+ years managing technical data pipelines or operations, directly responsible for task flow, throughput, and error triage.

Track record of technical self-sufficiency: Proven experience ramping up on proprietary tools/pipelines and independently diagnosing data anomalies to root causes.

Policy & SOP authoring: Demonstrated experience translating raw engineering specs into clear, unambiguous operational workflows for large teams.

Cross-functional bridge: Experience coordinating directly with Software Engineers to resolve blockers while keeping operations unblocked.

MBA / PGDM with a specialization in Operations, Supply Chain, or Systems.

Domain exposure: Direct experience with geospatial data, HD maps, GIS, LiDAR/camera sensor data, or AV/robotics pipelines.

Vendor operations: Experience training, auditing, and enforcing strict quality/SLA metrics (e.g., 98%+ quality bars, Meta-QC) across 20+ member vendor pods.

Hands-on data querying: Proficiency in SQL or Python for extracting pipeline logs, auditing defect rates, and building operational dashboards.