Program Manager, Learning Platforms & Systems

About the Role

Key Responsibilities

• Own and drive major Learning technology initiatives from problem definition through implementation and stabilization.
• Serve as the Learning Program business owner for learning platforms, SIS, AI solutions, and other academic technology.
• Translate the Learning Program needs into clear business and system requirements in partnership with Technology.
• Drive decisions across Education Institute, Technology, Operations, and school-facing teams.
• Own implementation plans, milestones, dependencies, risks, and readiness for assigned initiatives.
• Develop a deep understanding of the platforms and workflows within the portfolio and be able to speak to both the business need and technical solution.
• Identify gaps in current systems and workflows, and drive solutions that simplify or improve the way the Learning Program operates.
• Partner with Technology through design, development, testing, launch, and stabilization.
• Lead business readiness for major system changes, including process changes, training needs, communications, and implementation planning.
• Use data and stakeholder feedback to evaluate whether solutions are working and drive improvements after launch.

Qualifications

• 5–7+ years of experience in technology program management, product operations, business systems, implementation, or a related field.
• Proven experience owning complex technology initiatives from requirements through launch.
• Ability to translate business needs into clear requirements for technical teams.
• Strong technical fluency and ability to quickly understand platforms, integrations, data flows, and system dependencies.
• Demonstrated success driving work across technical and non-technical stakeholders.
• Strong problem-solving skills and comfort working through ambiguity.
• Excellent written and verbal communication skills, including the ability to translate technical concepts for business audiences.
• Strong ownership, judgment, and follow-through.
• Experience with education technology or large-scale enterprise systems is a plus.
• Compensation, Benefits & Perks
• Day-One Health & Wellness: Medical, dental, and vision coverage starting your first day (SA covers 82% of our core medical plan), plus a free One Medical membership and confidential mental health support via EAP/Talkspace.
• Financial Security: 403(b) retirement plan with a 3% employer match, up to $2,400/year in employer HSA contributions, employer-paid life/disability insurance, and Public Service Loan Forgiveness (PSLF) eligibility.
• Time to Recharge: Generous paid time off, paid holidays, and paid parental leave.
• Perks & Stipends: A $50/month cellphone stipend ($600/year), pre-tax commuter benefits, backup family care, and performance-based earning incentives.
• This is a hybrid position based in our NYC Financial District office, requiring on-site work Tuesday through Thursday and remote work on Monday and Friday.
• Compensation Range
• $100,000 — $125,000 USD
• Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth.
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• We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth.
• Success Academy Charter Schools does not offer employment-based immigration sponsorship.

Compensation, Benefits & Perks

Preferred Qualifications

• Experience with education technology or large-scale enterprise systems is a plus.
• Exact compensation may vary based on skills and experience. This position is not bonus eligible.