Program Manager - Digital
Role Overview
This role will be the Program Manager for the Digital Program for Cubic's Next Generation Ticketing System.
Program delivery experience in software applications, web portals or other digital media will be highly regarded.
Provide complex expertise, business development and proposal management support on all assigned projects.
Responsible for managing technical work, budgets, schedules, client management, and oversight of the successful work, of a multi-disciplinary technical team.
This position typically works under limited supervision and direction.
Incumbents of this position will regularly exercise discretionary and substantial decision-making authority
Key Skills for This Role
Full Job Posting
Business Unit:
Cubic Transportation Systems
Company Details:
When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com.
Job Details:
Job Summary
This role will be the Program Manager for the Digital Program for Cubic's Next Generation Ticketing System. Program delivery experience in software applications, web portals or other digital media will be highly regarded.
Provide complex expertise, business development and proposal management support on all assigned projects. Responsible for managing technical work, budgets, schedules, client management, and oversight of the successful work, of a multi-disciplinary technical team.
This position typically works under limited supervision and direction. Incumbents of this position will regularly exercise discretionary and substantial decision-making authority
Essential Job Duties and Responsibilities:
Responsible for proposal, pricing, and Statement of Work (SOW) development Support formal proposal development
Create Program Integrated Management Plan containing events, accomplishments, and criteria
Serve as the prime point of contact for assigned program with customer, senior management, and functional management
Control program risk through identification of risk, risk quantification, and develop risk mitigation strategies
Create staffing profiles, schedules and budgets in support of the project execution and profit goals
Support negotiations as required with the customer
Conduct regular program evaluation and review meetings to identify current and future problems and initiate actions for their resolution
Arrange and attend all customer meetings
Interface with customer on technical issues, scheduling, and cost and respond to all customer technical and operational questions with appropriate assistance from functional organisations
Actively identifies unstated customer requirements (pain points) and champions these requirements in the product development process.
Prepare and submit progress reports to higher management and to the customer when required
Maintain regular liaison with all proposal/program contributors to ensure the necessary level of communication is in place to assure realisation of their commitments
Approve and monitor major purchase orders and subcontracts
Approve make/buy decisions
Monitor and evaluate subcontractors’ performance to ensure cost, technical, and schedule requirements are met
Monitor and ensure the control of product quality and configuration
Ensure that all contract deliverables and services are properly delivered to the customer for acceptance within the contractual schedule
Verify timely invoicing
Manage reports on the program, ensuring performance is at a high level
Ensure any personnel items are progressed as required
General Duties and Responsibilities:
Comply with Cubic’s Quality Management System
Comply with Cubic Occupational Health, Safety and Environment policies and procedures
Comply with security in accordance with established policies and procedures
Other duties as requested
Minimum Job Requirements:
Qualifications
- University degree or equivalent in a relevant discipline
- Project Management Certification in Prince2 or PMBOK
- Skills/Experience/Knowledge Essential:
- Minimum 8 years’ experience in delivering projects, including complex programs
- Must have appropriate customer experience
- This will vary depending on the program
- Proficient in MS Office applications including a working knowledge of Experience using Microsoft Project, Microsoft PowerPoint, Oracle Primavera P6 Scheduling Tool
- Proven ability to manage multiple projects at one time, including associated project teams
- Proven ability to be a decisive and pro-active leader, with an ability to people manage effectively Personal Qualities
- Strong interpersonal and communication skills with the ability to communicate new ideas/issues to internal and external customers
- Exceptional written and verbal communication skills
- Strong commercial acumen
- Strong influencing and negotiation skills
- Highly driven, self-motivated, and able to work unsupervised
- Takes ownership of problem and sees it through to the end
- Establishes priorities and meet multiple deadlines
- Able to work at a detailed level and step back to a strategic level as required
- Able to deal with ambiguity and establish structure to provide clarity
- Adaptable and embraces change
- Condition of Employment: Successful outcome of a National Police Check
- The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need.
- #L1-DM1
- Employee
- We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds. We do not discriminate based on any protected characteristic under applicable law.
Worker Type:
Employee
We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds. We do not discriminate based on any protected characteristic under applicable law.
About CUBIC
Provides transportation fare systems and defense training technology.
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