Program Manager, Credentialing Services

WHAT YOU WILL DO

• Own the portfolio
• Drive every file to done
• Communicate so no one has to chase you
• Build the program
• Five or more years managing programs or projects with many concurrent workstreams, hard deadlines, and outside parties you do not control. Healthcare operations, medical staff services, provider onboarding, or revenue cycle strongly preferred.
• A track record of owning outcomes, not tasks. You can show where you took a messy process, made it predictable, and ran it yourself.
• Task discipline. You keep accurate status on hundreds of items without dropping any, and people learn they never have to follow up with you.
• Clear, fast, organized written and verbal communication with physicians, executives, and hospital staff.
• Comfortable building process from scratch and then working inside it. You write the SOP and you work the file.
• Strong systems skills. Able to learn MD-Staff and similar platforms quickly, build reports, and keep data clean. Proficient in Excel.
• Receptive to feedback and coaching, and able to give both.

Preferred