Program Manager

The Program Manager will be responsible for the strategic planning, execution, and overall success of customer enterprise infrastructure initiatives.

In this role, you will lead and mentor a high-performing, multi-domain engineering team consisting of Project Managers, Network Architects, Zero-Trust Subject Matter Experts, Network Engineers, Cloud Engineers, and Video Teleconferencing (VTC) Engineers and the provision of exceptional customer service.

The Program Manager (PM) is responsible for overseeing all aspects of successful delivery of task order requirements, deliverables, work products, program financial health and ensuring a high-quality customer experience for Agile Defense’s DHS customer.

The Program Manager will serve as the Contractor’s Point of Contact (POC) for the Contracting Officer’s Representative (COR).

The Program Manager owns cost, schedule, and performance, drives risk management and contract compliance, and ensures seamless coordination among stakeholders, subcontractors, and cross-functional engineering teams.

• Leads a team of Project Managers through all program phases including concept, development, implementation, evaluation and closeout; ensures successful integration of all program segments and services.
• Develop and provide input to the Integrated Master Schedule (IMS) for program control, status monitoring, and reporting purposes to identify program milestones, major tasks, efforts, dependencies, risks, resources, and activities across prime and subcontractor efforts
• Plan and lead formal reviews and produce meeting minutes including Weekly Status Reports, Program Management Reviews, and Integrated Baseline Reviews
• Support documentation of all business and workflow processes in this area.
• Acts as a subject-matter expert to multiple tasks and/or programs.
• Support new Agile Defense engagements as transitional program or operations lead.
• Provide writing support in support of corporate response to RFI/RFPs/RFQs from various customers.

The Program Manager will be responsible for performing program management activities that include, but are not necessarily limited, to the following:

• Key Performance Indicator tracking and metrics reporting
• Quality control, to include developing a Quality Control Plan (QCP) to ensure the performance standards met
• Risk management
• Complex Invoicing
• Staffing
• Sub-contractor management
• Assist with managing, documenting and communicating on-schedule, be part of a rotational on-call schedule, and serve as final point of escalation on an on-call schedule.
• Reporting to include Weekly Status Reports (WSRs) and articles on significant accomplishments answering the so what.
• Network, Cloud and SAFE Agile Certifications are highly desired.
• Previous experience supporting DHS and CBP highly desired
• Happy - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do.
• Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated.
• Honest - Be Trustworthy. Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support.
• Humble - Be Grounded. Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task.
• Hungry - Be Eager. Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges.
• Hustle - Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success.