Program Manager

Job Purpose / Role

Areas of Responsibility

• Supports the Head of EPMO in developing an enterprise-wide strategy and translating it into a cohesive set of initiatives executable within the Bank's capacity limit.
• Supports ongoing program alignment within the assigned Division during development and monitoring of projects and programs to ensure they support the Bank's strategic goals.
• Assists the Head of EPMO in transforming the EPMO function to its target maturity level by advocating project management rigor as defined by the Project Delivery Framework.
• Adheres to all relevant departmental policies, processes, standard operating procedures and instructions.
• Recommends improvements to departmental policy to the Head of Governance, Policy & Quality Assurance and directs implementation of procedures and controls covering EPMO activity.
• Accountable for ensuring Project Manager alignment with the Project Delivery Framework (e.g. PCD, BC, project artefacts).
• Responsible for recommending updates to project and program management tools and templates to the Head of Governance, Policy & Quality Assurance.
• Accountable for quality assurance on project-related deliverables (e.g. Business Case, Charter, Risk/Issue logs) for each Project Manager in the Division.
• Provides support to the Division in managing benefits realization and correcting projects not meeting agreed targets.

Qualifications & Experience

• Minimum qualification: Bachelor's degree in Computer Science/Information Technology, Finance, or Business preferred.
• International project management certification, e.g., PMP, PMI.
• Minimum experience: 8-10 years.
• Language: English native or fluent.