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Program Management Manager - Growth Lab - Email (Hybrid)

Google Operations Center
USA
Full-time
Manager · 10+ years experience
Discovered 3 weeks ago
salesforce

Full Job Posting

Minimum Qualifications:

  • 10+ years of experience leading client-facing teams in an agency or in-house marketing environment
  • 5+ years in account management or client services, with demonstrated success owning senior-level relationships
  • 5+ years experience on email marketing automation technology tools and CRM; bonus if experience includes push, SMS, and in-app channels
  • Strong understanding of digital marketing KPIs and analytics; ability to translate data into strategic insights
  • Exceptional communication skills—written, verbal, and presentation—with the ability to engage and influence at all levels
  • Ability to move fluidly between high-level strategic thinking and day-to-day execution oversight

Preferred qualifications:

  • Knowledge of and/or experience with loyalty programs, retail marketing, growth marketing, consumer marketing (B2C), or customer lifecycle strategy
  • Experience with digital marketing platforms such as Salesforce Marketing Cloud, Oracle Responsys, Marketo, Iterable, Braze, or similar
  • Comfortable operating in a fast-paced, deadline-driven environment with rapidly changing priorities and a high volume of projects
  • Benefits
  • We support you with competitive wages and with comprehensive health care including medical, dental and vision coverage
  • We support your family with gender-neutral baby bonding leave, 24-26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums
  • Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences
  • Information collected and processed as part of your Google Operations Center (GOC) jobs profile, and any job applications you choose to submit, is subject to GOC's Applicant and Candidate Privacy Policy.
  • Google Operations Center (GOC) is committed to equal employment opportunities regardless of race, creed, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status or any other basis protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
  • To ensure a barrier-free interview, please mention any required assistance or specific arrangements in your application and confirm them with your recruiter.
  • To all recruitment agencies: Google Operations Center (GOC) does not accept agency resumes. Please do not forward resumes to our jobs alias, GOC employees, or any other organization location. GOC is not responsible for any fees related to unsolicited resumes.
  • Thanks for your interest in this opportunity! Our recruitment team will contact you if your profile is a good fit for the role. If you don't hear from us within 2-3 weeks, please consider your application unsuccessful at this time. We value your patience throughout this time. For any questions, feel free to reach out to us at [email protected].
  • 5+ years experience on email marketing automation technology tools and CRM; bonus if experience includes push, SMS, and in-app channels

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