Program Management, Assistant Manager

Overview

Key Responsibilities

• Develop and define program plans, objectives, scope, and deliverables while ensuring alignment with organizational goals
• Communicate with stakeholders to gain support for program success
• Work closely with Project Managers to develop project schedules, budgets, and resource allocation plans
• Execute governance and gate checks throughout the program lifecycle
• Oversee the execution of multiple related projects, ensuring delivery on time, within budget, and according to quality standards
• Efficiently allocate resources across projects and manage interdependencies to optimize workflow and performance
• Act as the primary point of contact for stakeholders, facilitating communication and managing expectations throughout the program lifecycle
• Ensure stakeholder engagement and communication plans are maintained effectively
• Identify potential risks and issues, develop mitigation strategies, and implement corrective actions to minimize project impact
• Track program performance metrics and key performance indicators (KPIs), providing regular updates to senior management and stakeholders
• Monitor and report project status, identifying variances from the plan and recommending corrective actions
• Support the development and analysis of project forecasts and budget allocation exercises
• Advocate for project management best practices and drive continuous improvement initiatives within the PMO
• Mentor and develop Project Managers and team members, fostering a culture of collaboration and accountability
• Prepare and present program status reports, highlighting achievements, challenges, risks, and recommendations
• Provide leadership, guidance, and mentorship to the Project Coordinator

Education

• Bachelor's degree in Business Administration, Project Management, Information Technology, Engineering, or a related field
• Master's degree is preferred

Certifications

• Professional certifications in Project and Program Management such as PMP, PRINCE2, or equivalent certifications are mandatory

Experience

• Minimum of 8 years of experience in Project and Program Management
• Proven experience managing multiple projects and/or program portfolios
• Strong track record of strategic alignment, stakeholder management, and successful project delivery

Skills & Competencies

• Strong organizational and prioritization skills
• Ability to manage multiple programs and projects simultaneously
• Flexibility to adapt to changing project requirements and environments
• Leadership and mentoring capabilities for cross-functional teams
• Strong analytical and data-driven decision-making skills
• Excellent negotiation and conflict-resolution abilities
• Advanced communication and stakeholder management skills
• Strong problem-solving and risk management capabilities
• Financial acumen and reporting skills
• Team collaboration and adaptability