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PROGRAM ELIGIBILITY SUPERVISOR/EXPERT

Arkansas Department of Human Services
Pine Bluff, USA
Mid · 3+ years experience
Onsite
Discovered 2 weeks ago
Communication

Full Job Posting

Knowledge and Skills

  • Strong understanding of eligibility determination processes, regulations, and case management.
  • Ability to analyze complex cases, apply policies, and make informed decisions.
  • Proficiency in data entry, reporting systems, and case management software.
  • Skilled in analyzing issues, identifying solutions, and making sound judgments.
  • Excellent verbal and written communication skills for interacting with staff, applicants, and agency officials.
  • Ability to prioritize multiple tasks, meet deadlines, and manage caseloads effectively.

Minimum Qualifications

  • At least three years of experience in eligibility determination, case management, social service administration, or a related field including one year in a leadership capacity. Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee’s demonstrated skills, competencies, performance, workload responsibilities, and organizational needs. Licensure/Certifications N/A
  • OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE. The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.
  • Strong understanding of eligibility determination processes, regulations, and case management.
  • Ability to analyze complex cases, apply policies, and make informed decisions.
  • Proficiency in data entry, reporting systems, and case management software.
  • Skilled in analyzing issues, identifying solutions, and making sound judgments.
  • Excellent verbal and written communication skills for interacting with staff, applicants, and agency officials.
  • Ability to prioritize multiple tasks, meet deadlines, and manage caseloads effectively.

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