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PROGRAM ELIGIBILITY SPECIALIST II

Arkansas Department of Human Services
Pine Bluff, USA
Junior · 2+ years experience
Onsite
Discovered 4 days ago

Full Job Posting

Knowledge and Skills

  • Proficiency in data analysis, record management, and case processing systems.
  • Strong problem-solving skills to assess and resolve eligibility issues effectively.
  • Ability to interpret program policies and apply them to individual cases.
  • Ability to prepare, present, and review oral and written information and reports.
  • Ability to explain complex program requirements to applicants in a clear, professional, and compassionate manner.
  • Strong focus on accuracy in reviewing applications, verifying documents, and maintaining records.
  • Ability to prioritize tasks, handle multiple cases, and meet deadlines efficiently.

Minimum Qualifications

  • At least two years of experience in eligibility determination, case management, social service administration, or a related field. Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee’s demonstrated skills, competencies, performance, workload responsibilities, and organizational needs. Licensure/Certifications N/A
  • OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE. The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.
  • Proficiency in data analysis, record management, and case processing systems.
  • Strong problem-solving skills to assess and resolve eligibility issues effectively.
  • Ability to interpret program policies and apply them to individual cases.
  • Ability to prepare, present, and review oral and written information and reports.
  • Ability to explain complex program requirements to applicants in a clear, professional, and compassionate manner.
  • Strong focus on accuracy in reviewing applications, verifying documents, and maintaining records.
  • Ability to prioritize tasks, handle multiple cases, and meet deadlines efficiently.

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