Program Director

Role overview

Responsibilities

• Lead overall delivery of ultra-luxury hospitality design projects and manage scope, budget, schedule, quality, risk, and performance.
• Serve as the main client and stakeholder contact; coordinate designers, consultants, contractors, suppliers, and hotel operators.
• Oversee design development, approvals, procurement, construction, commissioning, and handover.
• Protect design vision, brand standards, guest experience, and quality objectives; review progress, costs, schedules, risks, changes, and claims.
• Lead design reviews, technical coordination, value engineering, and material approvals; monitor consultant and contractor performance and resolve issues.
• Manage reporting, governance, and executive meetings; uphold quality, safety, ethics, and project management standards.
• Lead, mentor, and develop the project delivery team.

Required qualifications and experience

• Bachelor’s degree in Architecture, Engineering, Construction Management, Project Management, or a related field.
• At least 20 years of relevant project and design management experience, including 7 years as a Project Director, Senior Project Manager, or equivalent leader.
• Experience delivering major luxury hospitality or high-end mixed-use developments.
• Experience taking projects through design, procurement, construction, commissioning, and handover.
• Understanding of ultra-luxury hospitality design, hotel operations, brand standards, guest experience, and luxury finishes.
• Experience managing multidisciplinary consultants, contractors, suppliers, specialist vendors, and hotel operators.
• Knowledge of project controls, cost management, scheduling, risk management, change control, procurement, and contract administration.
• Experience with complex design interfaces and high-value bespoke packages.
• Strong client-facing communication, negotiation, presentation, and leadership skills; ability to manage senior stakeholders and make commercially sound decisions.
• Experience on large-scale, international, or high-profile hospitality developments.