Program Coordinator (2026 - 0207)

Role overview

Program and stakeholder coordination

• Recruit and enroll participants and coordinate training cohorts and employer engagement activities.
• Build relationships with industry and community stakeholders, and liaise with partners and service providers.
• Recruit consultants, industry experts, coaches, and webinar subject-matter experts.
• Conduct presentations, facilitate workshops, lead information sessions, and respond to participant inquiries.
• Attend events and focus groups to present information, network, and collect information.
• Maintain program documentation, track activities against timelines and deliverables, and contribute to performance reporting.

Communications and events

• Coordinate communications materials for internal and external stakeholders and contribute promotional content.
• Arrange travel and meeting or event logistics, including venues, catering, and audiovisual equipment.
• Set up Zoom sessions and tailor Zoom user guidance; draft emails, reports, and other correspondence.

Business development and program delivery

• Promote ICTC programs, products, and services and share resources with partners and stakeholders.
• Coordinate delivery of employer-based initiatives, including hybrid training, AI Adoption Squads, AI Roadmaps, and pilot projects.
• Share updates and collaborate with internal staff; keep abreast of funding opportunities.

Experience and skills

• At least 2.5 years in a similar program or project coordination position, with success setting and achieving program targets.
• Hands-on experience with programs and projects using a diversity lens; at least 2 years supporting customer experience in customer success, support, or account management.
• Demonstrated customer-facing, sourcing, presentation, or workshop-facilitation experience.
• Strong written and oral communication, organization, multitasking, and ability to adapt to changing priorities.
• Ability to engage and influence people, make cold calls, give presentations, and conduct in-person visits.

Education and assets

• Post-secondary degree or diploma in Business Administration, Project Management, Communications, Adult Education, Community Development, Public Administration, or a related field.
• Bilingual written and spoken English and French proficiency is an asset.
• CAPM, PMP, or equivalent project management certification is an asset.

Location and work arrangement

• The description specifies a remote role and notes collaboration with distributed teams across Canada.

Term

• 12-month term contract ending October 31, 2027.

About ICTC