Program Analyst

Role overview

Department and program support

• Serve as Public Affairs liaison and coordinate review and release of academic and departmental materials.
• Process travel requests and vouchers as a Non-DTS Entry Agent and assist faculty and students.
• Support program reviews, workshops, seminars, and meetings; coordinate rooms, logistics, equipment, protocol, and visitor parking.
• Update the AFIT Catalog, ENV Blue Book, and course information in academic systems.
• Track courses, registrations, advisor assignments, and program data for distance-learning students.

Admissions, theses, and records

• Process distance-learning admissions applications and communicate acceptance decisions.
• Coordinate thesis requirements, submission reviews, approval verification, and system updates for distance-learning and resident students.
• Schedule thesis defenses and arrange video teleconferencing when needed.
• Maintain academic records, including program coding, specializations, course substitutions, and administrative updates.
• Manage deadlines and reminders for textbooks, grades, rosters, and enrollment reports.

Courses and graduation

• Consolidate resident course offerings from program chairs and submit finalized information to the Registrar.
• Coordinate resident and distance-learning graduation administration, degree verification, memorandums, Dean’s Letters, and graduation package reviews.
• Support registration and academic systems, including the AU Learner Portal, and process evaluations, transfer credits, incomplete-course requests, and new course offerings.

Required qualifications

• Bachelor’s degree or equivalent experience in academic administration, education support, or a related field.
• 10–12 years of relevant experience and an active Secret Clearance.
• Strong organization, deadline management, accurate recordkeeping, and communication skills.
• Proficiency with academic or student information systems such as SLcM/Colleague and the Microsoft Office Suite.
• Able to work independently, solve problems, follow procedures, and handle sensitive information discreetly.