Program Advisory, Consulting & Execution, Vice President

Summary

Responsibilities

• Drive analysis of complex data and business processes, developing initial hypotheses and turning ambiguous inputs into actionable, data-driven solutions.
• Support target operating model and process transformation initiatives by partnering with stakeholders to define business requirements and target states
• Work closely with Technology teams throughout delivery, helping teams apply business requirements in solution design, implementation, and testing.
• Define program requirements, objectives, and plans, establishing the structure and controls necessary to ensure successful delivery and mitigate ambiguity.
• Lead direct cross-functional teams within a complex global matrix environment, mobilizing diverse stakeholders toward a common goal. May assist on the program with training and coaching of junior staff with development needs.
• Collaborate and consult with executive leadership, stakeholders, project leads, executive leadership, sponsors, and business partners to clarify and define project requirements.
• Provide objective review and challenge for program deliverables, plans and other requirements.
• Prepare and deliver clear, impactful communications for project sponsors and senior stakeholders regarding analyses, project outcomes, and strategic recommendations.
• Act as a change catalyst by identifying opportunities for improvement and helping stakeholders understand how new ideas and solutions can benefit program objectives.
• Build and manage relationships with all key stakeholders, collaborating closely to define scope, manage expectations, and ensure alignment throughout the project lifecycle.
• Continuously develop re-usable intellectual capital, contributing relevant content and research to the team’s knowledge base to be leveraged across the organization.

Qualifications

• A minimum of 7 years of experience in management consulting and financial services, with a proven track record of managing complex, end-to-end projects and programs using a structured methodology.
• Bachelor's Degree or equivalent work experience is required; PMP or PRINCE2 certification is also preferred.
• Advanced proficiency in the MS Office Suite, including Excel for data analysis and PowerPoint for creating compelling, data-driven presentations.
• Experience working with complex financial services organizations delivering operating model and process transformation initiatives, authoring business requirements across Agile, Waterfall, and hybrid methodologies, and defining future-state operating models.
• Experience working with Technology teams across the delivery lifecycle, including requirements development, solution implementation, and testing support.
• Expertise in a range of analytical and project management competencies, including hypothesis generation, root cause identification, process mapping & improvement, operating model design, and business case development, applied within an Agile or similarly structured delivery framework.
• Strong familiarity with digitalization concepts, emerging technology trends including AI, and their practical application to transform business processes within a financial services context.
• Demonstrated ability to lead and influence a team-based, collaborative model, effectively guiding diverse stakeholders and project teams toward common goals in a complex, matrixed environment.
• A self-starter with a strong ability to work independently, navigate ambiguity, and solve complex problems by structuring analyses and turning incomplete or conflicting inputs into clear, actionable recommendations.
• Exceptional written and verbal communication skills, with the ability to effectively distill complex information and impactfully present analyses, plans, and recommendations to all levels of the organization.
• An innovative and curious mindset with a passion for improving the employee and customer experience.
• Able to act with a high sense of urgency and a detail-oriented approach to achieving goals.

Education

Most Relevant Skills

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Other Relevant Skills

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