Program Admin Support

Role summary

Compensation

• Compensation range is CAD $4,874 to $5,121 monthly.

Department and location

• The Department of Family Practice administrative offices are housed at UBC Vancouver Point Grey.
• Department faculty and staff work across sites in Vancouver-Fraser, Vancouver Island, Northern BC, and the Interior.

Program administrative support

• Respond to inquiries with judgment, discretion, and tact, drawing on knowledge of department, program, University, and Faculty of Medicine operations.
• Reconcile credit card statements, verify documents and transaction coding, resolve issues, check for fraud, and maintain user accounts.
• Track program committee attendance and ensure data accuracy.
• Research, prioritize, and determine actions or referrals for matters identified by program leadership.
• Manage information requests for projects and track progress through completion.

Meetings, calendars, and facilities

• Manage the Program Director’s complex calendar, including screening and prioritizing appointment requests.
• Prepare confidential correspondence and meeting materials and coordinate committees.
• Coordinate events and special projects and provide backup support to administrative staff.
• Support office moves, renovations, and safety procedures, and liaise with Building Operations about facility concerns.

Department context

Requirements

• Exercise sound judgment, discretion, and tact when responding to inquiries and handling confidential information.
• Use knowledge of departmental, program, University, and Faculty of Medicine operations to direct inquiries and requests appropriately.