Professional Services Intern- Summer 2027
Role Overview
As a Professional Services Intern, you'll get a front-row seat to how we build and maintain long-term technical relationships with our customers. You'll support our Technical Account Managers (TAMs) and Enterprise Architects (EAs) as they help customers get the most value out of their data protection and resilience solutions. This is a great opportunity to learn the fundamentals of customer success, technical relationship management, and enterprise IT environments — no prior product experience required.
What You'll Do
Shadow TAMs during customer check-ins and business reviews to learn how technical relationships are managed
Shadow Enterprise Architects to learn how to prepare and deliver customer engagements
Help prepare account summaries, meeting notes, and status reports for customer-facing meetings
Assist in tracking customer health metrics, open issues, and follow-up action items
Support the team in organizing documentation, knowledge base articles, and internal resources
Participate in internal training sessions to build foundational product and industry knowledge
Help identify trends across accounts that could be useful for the broader Professional Services team
Collaborate with Support, Sales, and Engineering teams on cross-functional projects
What We're Looking For
Currently pursuing a degree in Business, IT, Communications, or a related field (or equivalent experience)
Strong communication skills, both written and verbal
A genuine interest in technology and customer relationships
Comfortable learning new tools and software quickly
Detail-oriented with good organizational and time-management skills
A collaborative, curious mindset — willing to ask questions and learn on the fly
No prior experience with our products required — we'll teach you what you need to know
What You'll Gain
Hands-on exposure to enterprise customer relationship management
Mentorship from experienced TAMs and PS leadership
Foundational knowledge of data protection, cloud, and IT infrastructure concepts
Real project ownership and visibility into customer-facing work
Potential path toward a full-time TAM or PS role after graduation
Full Job Posting
About the Role
As a Professional Services Intern, you'll get a front-row seat to how we build and maintain long-term technical relationships with our customers. You'll support our Technical Account Managers (TAMs) and Enterprise Architects (EAs) as they help customers get the most value out of their data protection and resilience solutions. This is a great opportunity to learn the fundamentals of customer success, technical relationship management, and enterprise IT environments — no prior product experience required.
What You'll Do
Shadow TAMs during customer check-ins and business reviews to learn how technical relationships are managed
Shadow Enterprise Architects to learn how to prepare and deliver customer engagements
Help prepare account summaries, meeting notes, and status reports for customer-facing meetings
Assist in tracking customer health metrics, open issues, and follow-up action items
Support the team in organizing documentation, knowledge base articles, and internal resources
Participate in internal training sessions to build foundational product and industry knowledge
Help identify trends across accounts that could be useful for the broader Professional Services team
Collaborate with Support, Sales, and Engineering teams on cross-functional projects
What We're Looking For
Currently pursuing a degree in Business, IT, Communications, or a related field (or equivalent experience)
Strong communication skills, both written and verbal
A genuine interest in technology and customer relationships
Comfortable learning new tools and software quickly
Detail-oriented with good organizational and time-management skills
A collaborative, curious mindset — willing to ask questions and learn on the fly
No prior experience with our products required — we'll teach you what you need to know
What You'll Gain
Hands-on exposure to enterprise customer relationship management
Mentorship from experienced TAMs and PS leadership
Foundational knowledge of data protection, cloud, and IT infrastructure concepts
Real project ownership and visibility into customer-facing work
Potential path toward a full-time TAM or PS role after graduation
Benefits
- As a paid intern at Veeam, you’ll receive:
- Paid Company Holidays during your internship
- Tech Stipend to help set up your workspace
- 8 Hours of Paid Volunteer Time through our Veeam Cares Program
- Personal and Professional Development through our Internship Program
- We’re committed to providing a supportive and rewarding internship experience.
- The pay range posted is an hourly rate of base pay. When making an offer of employment, Veeam will take into consideration the candidate’s expectations, experience, education, scope of responsibility for the role, and the current market demands.
- United States of America Intern Pay Range
- $20 - $25 USD
- Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.
- Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing.
- By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.
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