Professional Services Engineer

As a Professional Services Engineer, you'll lead and support the successful delivery of technical projects, including:

Delivering IT system migrations and infrastructure refresh projects for SME organisations

Deploying and configuring servers, networks, firewalls, and core IT infrastructure

Delivering Microsoft 365 projects, including Microsoft Entra ID, Intune, Conditional Access, and cloud migrations

Collaborating closely with our Project Management Office to ensure projects are delivered on time and to budget

Working alongside Solutions Consultants and Technical Architects to design and implement customer solutions

Providing detailed project handovers to our Service Desk teams

Creating and maintaining technical documentation, knowledge base articles, and standard operating procedures

Maintaining accurate project records within our CRM systems

We're looking for an experienced technical professional with a proven background in IT project delivery and customer-facing environments.

Hands-on experience delivering IT infrastructure and migration projects

Microsoft Azure IaaS administration, provisioning, networking, and storage

Microsoft Entra ID (Azure AD) and Active Directory Domain Services

Microsoft Intune deployment and management (MDM/MAM)

VMware and Microsoft Hyper-V virtualisation technologies

Microsoft Windows Server administration (ADDS, DNS, DHCP, Group Policy, NPS, DFS)

Exchange Online and on-premises Exchange migrations

SharePoint Online deployment and migration projects

Strong networking knowledge including: Sophos SG/XG SonicWall Ubiquiti UniFi HP Aruba

Sophos SG/XG

SonicWall

Ubiquiti UniFi

HP Aruba

Experience across LAN and multi-VLAN network environments

Business Continuity and Disaster Recovery solutions such as Datto, Veeam, StorageCraft, or Altaro

End-user device deployments, including Windows, Apple, and Android devices

Experience with cloud and on-premises infrastructure environments

Excellent communication and customer service skills

Full UK driving licence

At Air IT, we're passionate about helping our people grow alongside our business. We foster a culture of collaboration, innovation, and continuous learning, whilst ensuring our colleagues have the support they need to thrive both professionally and personally.

You'll join a team that values expertise, celebrates success, and encourages career development at every stage.

24/7 Virtual GP for you and your family

Employee Assistance Programme (EAP)

Eye care vouchers

Group Life Assurance

Income Protection

Celebration Day

Annual Leave Purchase Scheme

Two Paid Volunteering Days

Enhanced Family Leave

At Air IT, we're committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from people of all backgrounds, experiences, identities, and communities.

We particularly encourage applications from groups who may be underrepresented within the technology sector. If you require any reasonable adjustments during the recruitment process, please let us know and we'll be happy to support you.

If you're an experienced technical professional looking to deliver impactful projects and work with the latest technologies within a supportive and ambitious team, we'd love to hear from you.

Air IT manages all recruitment directly. While we occasionally engage approved recruitment partners for specific requirements, we do not accept unsolicited CVs or approaches from agencies for our advertised vacancies. Any unsolicited applications will not be considered, and no fees will be payable.