Professional Services Consultant (TMS Implementation)
Role Overview
Do Your Best Work
The opportunity to build in a fast-paced start-up environment with experienced industry leaders
A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
Competitive salary, bonuses, and equity
Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
Employee giving match
Mobile phone stipend
Take Care of Yourself
R&R days so you can rest and recharge
Generous wellness reimbursement and weekly onsite & virtual programming
Generous vacation policy - work with your manager to take time off when you need it
Industry-leading parental leave policies. Family planning benefits.
Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. Please find our California, UK/EU, Singapore, DIFC, ADGM, Australia, and Switzerland Applicant Privacy Notice for reference.
Key Skills for This Role
Full Job Posting
WHO WE ARE:
Do Your Best Work
The opportunity to build in a fast-paced start-up environment with experienced industry leaders
A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
Competitive salary, bonuses, and equity
Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
Employee giving match
Mobile phone stipend
Take Care of Yourself
R&R days so you can rest and recharge
Generous wellness reimbursement and weekly onsite & virtual programming
Generous vacation policy - work with your manager to take time off when you need it
Industry-leading parental leave policies. Family planning benefits.
Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. Please find our California, UK/EU, Singapore, DIFC, ADGM, Australia, and Switzerland Applicant Privacy Notice for reference.
Qualifications
- Proven experience in Treasury, Relationship Banking, or Fintech
- Proven track record in Project management and Treasury system implementations – either on behalf of clients or as a business user
- Thorough understanding of the market environment for financial instruments, cash and payments and the systems that support such activities
- Adept with financial markets mathematics
- A good team player with ability to act on own initiative
- Strong interpersonal skills and comfortable dealing with senior managers in client based environments
- Ability to quickly identify, analyze, and resolve problems / issues
- Able to multi-task, re-prioritize, and adapt to rapidly changing needs and fast paced environments
- Strong written and verbal communication skills
- Excellent listening, presentation, and consultative skills.
- Proven organizational, leadership, and interpersonal skills and proven success working directly with clients.
- Excellent verbal and written communication skills – ability to interface and influence at multiple organizational levels
Preferred Qualifications
- Bachelor’s degree in Business preferred, or equivalent experience
- Enrolment in CFA, CTP or other professional program a plus
Responsibilities
- Participate in discovery sessions with clients on their technical requirements and business processes relating to the management of their financial instrument’s portfolio, including debt instruments, derivatives, and investments along with any Cash Management, Payments, Accounting and Reconciliation requirements they may have.
- Gather and understand the full requirements and document the scope of implementation
- Articulate configuration rationale and functional strategy as it directly relates to accomplishing goals and outcomes in line with the client requirements
- Train both clients and internal parties on the modules and on market best practice
- Participate in building and implementation of the solution
- Help support & troubleshoot delivered work throughout implementation
- Ensure implementation proceeds on-specification and budget
- Ensure client expectations are met / exceeded in terms of product set up and services delivered
- Tier 2 support for any escalated client issues related to financial instruments
- Provide up-selling opportunities and funnel to appropriate channels
About Ripple
Ripple is an enterprise blockchain company providing crypto solutions for cross-border payments, custody, and liquidity to financial institutions worldwide.
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