Professional Services Consultant

Overview

About the Role

Functional Analysis

• Shows a good understanding of compliance and sanctions risk management, relating it to product and service within the firm.
• Understands customer use cases and requirements and in turn apply best practices for those customer implementations.
• Investigates and analyses client business activities and processes to make them more efficient and compliant using LNRS Firco solutions.
• Reviews and validates functional and non-functional requirements to ensure that the correct type of implementation is performed
• Determines the types of products and services required by clients.
• Organises and executes deep business focused health checks and audits for clients.
• Actively participates and performs external and internal training

Implementation

• Delivers, installs and configures of all LNRS applications to specified requirements providing technical training and transfer of knowledge.
• Is a technical expert in LNRS products.
• Has a very good knowledge in third party software interfacing with LNRS solutions.
• Performs the functional customization of the solution.
• Troubleshoots customer issues during implementation.
• Aids with the development of strategies for the improvement of implementation process, services and standards.
• Tracks incidents through incident tracking system.
• Ensures proper hand over to the Support team

Presales

• Supports sales efforts to grow the business.
• Interacts with the Sales and Pre-Sales teams, including communications with prospects and tendering to the demonstration process.
• Assists during pre-sales RFI/RFP processes, answering to technical and compliance requirements.
• Assists with the development and validation of Statement of Work covering all activities necessary to deliver the solution after the sales cycle is concluded

Requirements

• Must have Bachelor’s degree in computer science or equivalent
• Must have experience of cloud technologies and enablers (Docker, Kubernetes, Helm)
• 3-5 years' experience working within the financial industry in a consulting or business analysis similar role
• Prefer experience in financial industry and knowledge of payment standards (SWIFT, SEPA, etc)
• Understanding of API and JSON for data interchange integration
• MS Office expertise, including strong PowerPoint and Excel skills
• Experience with Unix and Windows
• Knowledge of RDBMS & SQL (Oracle 19, SQLServer 2019+)
• Working for you
• We know that your well-being and happiness are key to a long and successful career.
• These are some of the benefits we are delighted to offer:
• Medical and Air Ticket
• Competitive Bonus
• 25 days paid annual Leave