Professional - Clinical Operations

Job Description

Administrative Support for Clinical Operations

• Manage schedules, coordinate communications, and maintain organized documentation.
• Ensure accurate and accessible clinical records to support seamless workflows.

Medical Consultants Platform Administration

• Oversee administrative tasks including reviewing, organizing, and updating consultant applications.
• Maintain up-to-date consultant profiles and support onboarding processes.
• Address inquiries related to consultant management and platform usage

Data Entry and Record Maintenance

• Maintain accurate records in EHR and administrative systems.
• Conduct routine audits for accuracy and compliance with data standards.
• Track physicians’ licenses and ensure timely updates.

Administrative Process Coordination & Optimization

• Implement and enhance administrative workflows to reduce redundancies.
• Monitor compliance with processes and gather internal feedback for improvement.
• Develop process documentation and onboarding materials

Reporting and Documentation Management

• Prepare operational and performance reports (weekly, monthly, quarterly).
• Compile activity and performance metrics to support decision-making.
• Maintain audit-ready documentation

Cross-Functional Collaboration

• Collaborate with clinical, administrative, and IT teams to support operational needs.
• Communicate administrative updates and align cross-departmental activities.
• Assist in resolving administrative issues promptly

Skills

• Proficient in Microsoft Office Suite, Power BI and electronic health record (EHR) systems.
• Strong organizational skills with attention to detail and the ability to manage multiple tasks.
• Excellent communication and interpersonal skills, with a focus on teamwork and collaboration.
• Basic understanding of data privacy regulations and record-keeping practices.
• Ability to work independently and efficiently in a fast-paced environment.
• Arabic and English languages proficency.