Products Services Engineer
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Key skills for this role
About the Role
Job Title: Product Service Engineer – Solar Inverters (After-Sales) Location: Ahmadabad, Gujarat (Field-based, local travel required) Role Overview: We are looking for a hands-on Product Service Engineer to deliver after-sales technical support, troubleshooting, and on-site service for solar inverters.
Key Skills for This Role
Full Job Posting
Location
Ahmadabad, Gujarat (Field-based, local travel required)
Role Overview
We are looking for a hands-on Product Service Engineer to deliver after-sales technical support, troubleshooting, and on-site service for
solar inverters
.
The role is primarily(after-sales), ensuring system up-time and customer satisfaction.
Key Responsibilities
- Perform on-site installation, commissioning, fault diagnosis, and repair of
- solar inverters
- at residential, commercial, and utility-scale sites.
- Respond to customer service requests promptly, resolving technical issues remotely or on-site.
- Conduct preventive maintenance and firmware updates.
- Document service reports, failure analysis, and warranty claims.
- Train customer technicians on basic operation and maintenance of solar inverters.
- Coordinate with internal engineering and supply chain teams for spare parts and technical escalations.
Requirements
- Diploma or BE in Electrical / Electronics / Power Electronics.
- **2–5 years of hands-on after-sales service experience**
- specifically with
- solar inverters
- (string or central inverters).
- Strong knowledge of inverter troubleshooting, DC/AC side faults, communication protocols (RS485, Modbus, etc.), and grid synchronization.
- Familiarity with solar PV system components (panels, combiner boxes, meters, etc.).
- Willingness to travel within Ahmadabad and nearby industrial/commercial zones.
- Good English and Gujarati/Hindi communication skills.
- Valid driver’s license and own transport preferred.
- Preferred (nice to have):
- Experience with brands like SMA, Sungrow, Huawei, Delta, ABB, Fronius, or local Indian brands.
- Knowledge of remote monitoring platforms and data loggers.
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