Production Assistant
Role Overview
The Production Assistant plays a key role in supporting the day-to-day operations of a fast-paced manufacturing environment.
Acting as a central point of contact for customers, vendors, and internal teams, this position is responsible for coordinating customer orders, maintaining accurate production and shipping documentation, supporting project setup, and ensuring information is organized and up to date.
The successful candidate is highly organized, detail-oriented, and capable of managing multiple priorities while helping ensure projects move efficiently from order entry through production and delivery.
Key Skills for This Role
Full Job Posting
Responsibilities
- Be a key point of contact for customers, vendors, and internal teams, providing friendly, professional service and accurate information
- Process customer orders and coordinate order details and timelines with customers and production
- Prepare and maintain production, shipping, and project documentation, ensuring information is accurate and up to date
- Coordinate new job setup by working with Project Managers to gather project details, create job folders, maintain databases, and coordinate job numbers
- Maintain accurate records and tracking logs, including control codes and daily sales information, ensuring documentation is current and well organized
- Coordinate shipping documentation by preparing shipping bills, drawings, bar lists, and delivery packages
- Prepare and distribute weekly production reports and other operational updates for management
- Keep the office running smoothly by monitoring and ordering office supplies as needed
- Enter and maintain change orders in the system, ensuring information is complete, accurate, and up to date
- Support day-to-day office operations, including supply management and internal communications as needed
Qualifications
- Previous experience in an administrative, customer service, or office support role
- Post-secondary education in business administration or a related field would be considered an asset
- Reliable, highly organized, and detail-oriented, with the ability to manage multiple priorities in a fast-paced and changing environment
- Strong attention to detail in data entry, document control, and administrative processes
- Good numerical and basic math skills, with a focus on accuracy
- Proactive and responsive, with good workflow awareness and the ability to prioritize effectively
- Excellent communication, interpersonal, and customer service skills
- Proficiency with Microsoft Office and confidence learning new systems and software
- Strong interpersonal skills with the ability to work collaboratively with customers, production teams, Project Managers, and other departments
- Dependable, proactive, and able to work independently while contributing to a team environment
About Allstar Rebar
Parent group profile
OSCO Construction Group
Canadian private construction group producing steel, concrete, aggregates, and construction-management services for industrial, institutional, and commercial clients.
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