Product/Visual Designer - 12 Month FTC

Designing end-to-end experiences from early discovery and problem framing through to detailed interaction design and delivery.

Working across complex, high-dependency domains, shaping how customers navigate tasks such as managing roles, permissions, and business operations

Translating complex business processes and rules into clear, structured user flows, information architectures, and intuitive interaction patterns

Bringing systemic thinking into everyday design work and exploring unintended consequences to ensure seamless experience

Actively using and shaping AI-assisted design workflows to accelerate exploration, improve quality, and push how design is done

Using research, insight, and data to iterate and refine designs, balancing customer needs with business and regulatory constraints

Championing accessibility, inclusion, and high-quality craft, ensuring experiences are usable, reliable, and built to a high standard

Collaborating closely with product, engineering, data, and research to define problems, explore solutions, and deliver high-quality outcomes

Creating low- to high-fidelity designs and prototypes that communicate intent clearly and are ready for build

Applying and evolving design systems and patterns, ensuring consistency while adapting to complex use cases

Continuously raising the bar for clarity, simplicity, and design quality through evidenced examples

We’re investing billions in our people, places and tech to change the way we meet the needs of our 28 million customers. We’re growing, and we’d love you to be part of the journey.

Demonstrable experience within Visual Design

Demonstrable experience designing end-to-end product experiences, from early discovery and problem framing through to detailed interaction design and delivery

Strong capability to work within complex domains, translating ambiguity into clear, structured customer journeys, information architectures, and interaction models

Strong Visual Design and UX craft – you can move seamlessly from structure and flow into high-quality interface design that feels considered and coherent. You’ll do this by creating visually and engaging with customers and stakeholders through storytelling.

Experience working across the full design lifecycle, using research, data, and iteration to shape and refine solutions

Experience in solving visual design challenges and deliver experience-led brand digital journeys

Tons of energy and enthusiasm to bring visual design to where it’s needed

Clear understanding of web standards, accessibility, and inclusive design, and why this matters in products customers rely on daily

Proactive in using AI-assisted tools and workflows to improve design quality, speed, and exploration - and actively pushing beyond current ways of working

A strong systems-thinking mindset, with the ability to bring clarity to complex problems and communicate them effectively to others

Ability to hold a high bar for quality and craft, knowing what good looks like and consistently raising standards across your work

Comfortable working in a cross-functional environment, collaborating closely with product, engineering, and research to deliver outcomes

Experience designing within business or commercial banking/financial services/fintech

Experience in actively contributing to design systems, particularly where complexity and scalability are key

Experience facilitating discovery, alignment, or modelling workshops to bring clarity to ambiguous problem spaces

Ability to work at multiple levels of abstraction, from high-level system thinking through to detailed interaction design

Mentoring or supporting others in developing systems thinking, interaction design, or design quality

We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:

A generous pension contribution of up to 15%

An annual performance-related bonus

Share schemes including free shares

Benefits you can adapt to your lifestyle, such as discounted shopping

30 days’ holiday, with bank holidays on top

A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you’ll learn and thrive? Apply today and find out more.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.