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Product Support Sales Representative

Forklifts Group
Orange, USA
Full-time
Entry
Onsite
USD 80000-100000 yearly
Discovered 1 months ago

Full Job Posting

  • Monthly commission
  • Medical, Dental, Vision, Supplemental, Life Insurance and Wellness programs
  • 401k with company match

• 10 Paid Holidays

  • 120 hours PTO/Sick days
  • Training and development
  • Competitive pay
  • Referral program
  • Tuition Reimbursement
  • And so much more!
  • We embrace a work life balance
  • Safety is standard!
  • We invest in technology so you have the best tools for the job
  • Leadership has the teams back!
  • Our growing company provides many advancement opportunities
  • Everyone has what they need to make a difference
  • Arranges appointments with customers which include pre-arranged appointments or cold calls.
  • Consistently works toward acquiring new business by generating leads, following up on them, and networking through current customers.
  • Engages customers by adapting to their buying style, incorporating proven sales techniques and a consultative approach to effectively demonstrate.
  • Collaborates with other internal department staff members as needed, working closely with all company divisions to develop cross-selling strategies and ensure a great customer experience.
  • Maintains regular communication with the Service and Rental Departments to resolve and troubleshoot customer issues as quickly as possible.
  • Initiates and processes sales order in SAGE for part purchases.
  • Meets customer expectations for continued support and follow up after sales are final to include delivery of parts, signing of delivery report and rental contract, truck orientation, service schedules, etc.
  • Identifies equipment sale opportunities with customer base and logs information into Salesforce CRM.
  • Meets with Sales Manager to review Sales Representative Scorecard each month.
  • Attends team meetings to review department goals and strategies as required.
  • Works with Sales Manager to develop annual sales goals and works toward meeting them.
  • Consistently monitors territory by making sales calls daily.
  • Uses Salesforce CRM to track daily customer interactions.
  • Maintains professionalism on the job at all times.
  • Is reliable and punctual in reporting for work as scheduled.
  • Performs other duties of a similar nature as required.
  • Bachelor’s degree in Business or related field required.
  • Two or more years of outside sales experience.
  • Valid Driver’s License and driving record acceptable to insurance company.
  • Proficiency in Microsoft Office Suite.
  • Ability to work independently and as a team
  • Strong written and verbal communication skills with the ability to convey information to internal and external customers in a clear and concise manner.
  • Ability to develop relationships with customers.
  • Minimal travel outside of territory (trade shows, training).
  • Smart dress and a professional appearance.
  • Experience selling heavy equipment

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