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greenhouse

Product Support Representative

Monroe Tractor
New Haven, USA
Mid
Discovered 1 months ago

Full Job Posting

Qualifications

  • Prior experience in the heavy equipment construction and/or agriculture industry
  • Previous sales experience is required
  • Strong independent work ethic
  • Able to work within a team environment to achieve individual as well as branch goals
  • Excellent customer service skills to develop and maintain good working relationships with all customers and co-workers
  • Clear and concise communications
  • A strong sense of urgency, managing time well
  • Proficient computer technology skills to utilize company-authorized software, internet, email, etc.

Responsibilities

  • Assist customers by asking questions and listening carefully to their responses
  • Explain product performance, application, and benefits to customers
  • Resolve customer product issues
  • Address any customer complaints or concerns and come up with acceptable solutions
  • Successfully increase profit and productivity in parts and service market shares

Benefits

  • Medical, Dental & Vision Insurance
  • Health Savings Account (Employer + Employee Contributions)
  • Accident & Disease Insurance
  • 401K Plan + Match
  • Competitive Paid time off Policy
  • Short/Long Term Disability
  • Annual Reviews
  • Bonus Incentive Plans
  • Monroe Tractor is proud to be an Equal Opportunity Employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply and join a team where your work makes a difference every day.

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