Product Support Representative- Material Handling
Role Overview
Prospect and source new customer opportunities within a defined territory through a strategic prospecting plan.
Develop extensive knowledge of Wajax product offerings to advise clients and provide solutions for their needs.
Key Skills for This Role
Full Job Posting
The Opportunity
Prospect and source new customer opportunities within a defined territory through a strategic prospecting plan.
Develop extensive knowledge of Wajax product offerings to advise clients and provide solutions for their needs.
The Role
- Manage customer satisfaction with existing territory customers and resolve issues promptly.
- Respond to phone inquiries from established and prospective clients.
- Meet and exceed monthly and annual sales targets.
- Assist with bids for national customer opportunities.
- Coordinate order status and delivery compliance with manufacturers, internal departments, and suppliers.
The Candidate
- College diploma or post-secondary education.
- 2–3 years of related experience in sales, marketing, or equivalent business experience.
- Heavy equipment knowledge is an asset; knowledge of the IMPACT selling process is required.
- A valid driver’s license is required.
- Microsoft Office proficiency, including Outlook, Excel, Word, and PowerPoint; Salesforce CRM is preferred.
The Company
Wajax provides industrial products and solutions across Canadian industries, including energy, construction, transportation, forestry, mining, and oil and gas.
The employer describes an inclusive and diverse team focused on innovation and teamwork.
Highlights
- The compensation package includes competitive pay, health and dental benefits, a health spending account, learning and product training, discounts, recognition awards, a matched pension plan, and a health and wellness program.
- Final candidates are subject to pre-screening.
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