Product Specialist - Mobile Applications

Overview

Mobile Product Strategy

• Define and execute a mobile-first strategy aligned with organizational goals
• Build and maintain product roadmaps for iOS and Android applications
• Identify and integrate mobile-native features (e.g., push notifications, geolocation, biometric login)
• Monitor trends in mobile philanthropy and emerging donor behaviors

User Experience Optimization

• Champion seamless, intuitive, and emotionally engaging donor journeys
• Collaborate with UI/UX designers to ensure accessibility and design excellence
• Define personalization strategies to create tailored impact experiences
• Continuously test and refine key user flows to boost engagement and conversion

Feature Definition & Prioritization

• Translate donor needs into product features with clear specifications and user stories
• Prioritize initiatives based on impact, technical feasibility, and strategic fit
• Balance innovation with app performance, reliability, and platform compliance

Push Notification Strategy

• Create a data-driven strategy for personalized push notifications
• Develop segmentation and timing tactics to maximize engagement
• Establish guidelines for tone, frequency, and content
• Implement and refine A/B testing for ongoing optimization

Impact Visualization & Storytelling

• Design features that communicate the impact of donations using mobile-native tools
• Work with creatives to integrate video, gamification, and interactivity into impact storytelling
• Create emotionally resonant experiences that reinforce donor loyalty

Analytics & Performance Monitoring

• Define KPIs for app performance, engagement, retention, and donations
• Leverage tools like Firebase or Mix panel to track and analyze user behavior
• Present actionable insights to influence roadmap and product iteration
• Create performance dashboards for internal reporting

Required Qualifications

• Bachelor's degree in business, Computer Science, Interactive Media, or a related field
• 3+ years in mobile product management, ideally within a digital-first organization
• Familiarity with iOS and Android development cycles, app stores, and mobile UX best practices
• Demonstrated experience with mobile KPIs and in-app engagement analytics
• Excellent communication skills for both technical and non-technical stakeholders
• Proven ability to advocate for users and shape products around their needs

Preferred Qualifications

• Background in nonprofit, charity, or donor engagement environments
• Familiarity with donation workflows and mobile payment processing
• Experience with personalization and push notification strategy
• Proficiency with mobile analytics platforms (e.g., Firebase, Mixpanel)
• Understanding of mobile-specific research methodologies
• Knowledge of platform-specific design guidelines (Material Design, Human Interface Guidelines)

Key Competencies

• Mobile-first mindset with user-centered design focus
• Strong analytical and data interpretation skills
• Effective communicator and product storyteller
• Empathetic approach to donor motivation and user needs
• Balances long-term innovation with short-term tactical delivery
• Highly collaborative with designers, developers, and leadership
• Passionate about using technology to drive positive global change
• Why Apply?
• Be part of a purpose-driven organization using mobile tech to change lives
• Shape user experiences that build stronger donor relationships and impact
• Work with a forward-thinking team of designers, developers, and innovators
• Enjoy a flexible, collaborative, and mission-aligned work culture