Product Owner - Platform

About ENBD

Job Overview

Key Responsibilities

• Shape and maintain the product roadmap, including planning epics, writing user stories, and managing backlog refinement to ensure the product evolves in line with strategic objectives.
• Actively participate in sprint planning, coordinate sprint reviews, and oversee testing activities to drive continuous improvement and ensure quality deliverables.
• Guide and recommend product design implementation in partnership with solution architect
• Manage & closely coordinate with IT, external vendors (if required), testing resources & other key project stakeholders
• Review the IT design documents & functional specifications to ensure there are no gaps between business requirements & functional specs
• Track and report on key deliverables, risks and prioritization
• Ensure timely, error free & successful delivery of all projects related to the platform.
• Overseeing the implementation of projects/initiatives, minimizing disruptions, and facilitating a smooth launch for internal and external users.
• Adhering to agreed timelines ensures that strategic objectives are achieved
• Based on research & market best practices, refine existing features for the platform
• Design screen mockups by talking to end users, understanding the processes & system integrations involved & making the complete end to end journey fit into a very friendly front-end experience
• Participate and be an active player in defining the strategic roadmap for Group Digital Wealth.
• Create project business case for senior management approval clearly showing ROI & additional value generation.
• Gather user feedback and lead the implementation of improvements, additions and enhancements to the system.
• Be an active player for an environment where innovation naturally thrives through trust, collaboration, and team empowerment.
• Inspire the team to confidently pursue bold ideas and embrace experimentation.
• Stay ahead of global digital technology trends and encourage the team to propose impactful solutions for the Wealth Management business.
• Craft clear business cases that highlight both ROI and added value from innovative strategies.
• Lead with passion for user problems, promoting a culture of feedback, continuous learning, and deep user empathy.
• Champion user-centricity, encouraging every team member to take ownership of both the problem and its solution
• Monitor, track & analyze usage, turnaround times (TATs), system response times and other similar dimensions of the utilizations of the system.
• Coordinate with IT to resolve critical system issues or application downtime, make necessary escalation if required to ensure minimum customer impact.
• Manage overall architecture of the platform in collaboration with the technology teams
• Develop, motivate and mentor a high performing Team.
• Manage career path and employee satisfaction.
• Lead by example and give timely feedback to team members on areas of improvement and provide necessary motivation for excellent Team performance.

Skills And Experience

• Graduate in Engineering, Computer science, Business, Information system, Economics
• At least 5 years of experience in banking
• 3+ years of experience in building integrations with multiple vendors and partners
• 3+ years of experience within wealth management, digital banking or fintech
• Understanding of investment products, operational flows, risk assessments and customer experience
• International exposure is a plus
• Research skills, problem-solving strengths
• Proficient in tools, mainly Jira, Confluence, Figma and Excel
• Familiarity with Agile/Scrum methodologies
• Excellent technical, analytical and user experience skills in order to help design the products and experiences end to end
• Ability to communicate insights in an engagement with stakeholders at various levels
• Experience in front-end and back-end integration, ideally within financial services.
• Strong understanding of OMS/PMS workflows and architecture.
• Knowledge of risk management tools and systems, particularly those supporting Lombard lending and derivatives trading.
• There’s never been a better time to join Emirates NBD.
• We’re one of the region’s most recognisable brands.
• We’re banking innovation leaders.
• We’re growing across both the UAE and our global offices.
• We offer a huge range of professional development opportunities to accelerate your career.
• It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits.
• At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities