Product Owner I
Role Overview
The AI & Digital Unified Communication Product Group delivers customer communications through email, SMS/RCS, push notifications, and secure messaging.
Product Owner I guides a development pod in delivering customer-focused product increments and maximizing product value.
Key Skills for This Role
Full Job Posting
Role and product group
The AI & Digital Unified Communication Product Group delivers customer communications through email, SMS/RCS, push notifications, and secure messaging.
Product Owner I guides a development pod in delivering customer-focused product increments and maximizing product value.
Work location and hours
- Work location is listed as Toronto, Ontario, Canada.
- Hours are listed as 37.5; the description does not specify a workplace arrangement.
Pay details
- The listed pay range is CAD 96,900–136,800; no compensation cadence is stated.
Product delivery responsibilities
- Support product vision; maintain and prioritize backlogs and user stories; align on roadmap and release cadence.
- Review analytics and champion experience improvements; participate in Scrum or Kanban events and improve delivery efficiency.
- Prepare business partners for application changes; oversee story completion against acceptance criteria and Definition of Done.
- Manage initiatives, pod backlogs, blockers, and defect prioritization.
Stakeholder, risk, and team responsibilities
- Coordinate stakeholder input, testing, quality, and risk; monitor regulatory changes and escalate concerns.
- Lead product Quarterly Business Review discussions, compile metrics, and define OKRs with stakeholders.
- Communicate product decisions and priorities; support Agile practices, knowledge sharing, team development, and business relationships.
Experience and education
- Undergraduate degree and/or product certificate; 7+ years of relevant experience and 3+ years of Product Owner or Agile delivery experience.
- CSPO certification, project management experience, and SAFe certification or scaled Agile experience are considered assets.
- A passion for innovation and understanding the competitive landscape.
Total rewards and development
- TD describes a total rewards package including variable compensation, benefits, savings and retirement programs, paid time off, development, and recognition.
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