Product Operations Manager
Role Overview
The Product Operations Manager enables consistent, scalable product delivery by designing and improving product management processes, coaching product managers and cross-functional teams, and establishing operating rhythms, standards, and metrics across the product lifecycle.
This role partners closely with Product, Engineering, Delivery, and Business stakeholders to improve intake, prioritization, execution transparency, and outcomes.
Key Skills for This Role
Full Job Posting
Experience
- Six (6) or more years of experience in product management, product operations, delivery/PMO, or related technology roles, required
- Experience as a Product Manager, IT Project Manager, Business Systems Analyst, Software Systems Analyst, Business Process Analyst, Technology Support Analyst, or Software Developer, required
- Experience using a standard project management methodology, required
- Experience with scrum and other agile development methods, preferred
- Experience leading and directing the work of others in a project-oriented capacity, preferred
- Experience with the concepts of Project Programs and Portfolios, preferred
- Familiar with a web-based applications environment, preferred Experience partnering with senior stakeholders to drive decision-making frameworks and governance, preferred
- Experience working in a professional services firm, preferred
- License/Certifications:
- Project Management Professional (PMP) or similar certification, preferred
- PMI Agile Certified Practitioner or similar certification, preferred
- Software:
- Experience with project planning applications, preferred
- Experience managing projects in connection with any of the following, preferred: Oracle Cloud, Onestream, Microsoft Dynamics CRM, ServiceNow, Azure Data Factory, Azure DevOps, preferred
- Language:
- Other Knowledge, Skills & Abilities:
- Excellent interpersonal and customer relationship skills
- Ability to manage multiple complex tasks in a fast-paced environment
- Ability to work independently and in a self-directed capacity
- A wide degree of creativity and latitude is expected
- Strong team-building skills
- Demonstrated problem solving skills
- Ability to effectively organize and delegate complex tasks
- Ability to develop project plans and accomplish goals based on experience, educated assumptions and limited information
- Ability to adapt rapidly to new developments
- Familiarity with project ROI techniques (cost/benefit, NPV, IRR, Earned Value metrics)
- Ability to facilitate meetings efficiently and effectively
- Ability to develop project documentation using diagrams and prose
- Ability to develop project plans and related documentation using diagrams and prose based on customer collaboration
- Excellent written and verbal communication skills
- Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.
- National Range: $120,000 - $160,000
- Maryland Range: $120,000 - $160,000
- NYC/Long Island/Westchester Range: $120,000 - $160,000
Preferred Qualifications
- Experience with scrum and other agile development methods, preferred
- Experience leading and directing the work of others in a project-oriented capacity, preferred
- Experience with the concepts of Project Programs and Portfolios, preferred
- Familiar with a web-based applications environment, preferred Experience partnering with senior stakeholders to drive decision-making frameworks and governance, preferred
- Experience working in a professional services firm, preferred
- Project Management Professional (PMP) or similar certification, preferred
- PMI Agile Certified Practitioner or similar certification, preferred
- Experience with project planning applications, preferred
- Experience managing projects in connection with any of the following, preferred: Oracle Cloud, Onestream, Microsoft Dynamics CRM, ServiceNow, Azure Data Factory, Azure DevOps, preferred
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