Product Operations Manager

Job Description

About The Job

What You Will Enjoy Working On

• Lead large-scale cross-functional projects focused on product improvement, innovation, and enhancing user experience.
• Collect, quantify, and prioritize product-related challenges for consideration by our product and engineering teams in future development.
• Seek information and contribute to the building and shaping of our product, solving conceptual problems along the way.
• Drive major company launches and global rollouts, ensuring successful product deployments.
• Dive deep into data and analyze user feedback to derive insights that drive continuous product improvements.
• Identify root causes of issues and develop effective solutions to address them.
• Design and implement complex operational systems and processes to optimize product operations.

Requirements

• Minimum of 3 years of experience in product operations, product management, or a closely related operational role working closely with product and engineering teams.
• Passion for delivering exceptional user experiences and a proven ability to develop a deep understanding of complex products and their various use cases.
• Proficiency in data analysis, extracting meaningful insights, and utilizing them to drive product enhancements.
• Ability to empathize with user problems, understanding pain points and needs to effectively shape product decisions.
• Strong multitasking skills with the ability to manage multiple priorities simultaneously.
• Problem-focused and solutions-oriented mindset with exceptional attention to detail and a hands-on approach to getting things done.
• General technical knowledge of software development processes and systems (experience in designing and building payment systems is a significant advantage).
• Proficiency with BI tools (SQL, Looker, Snowflake, Datadog, Excel/Sheets) and excellent presentation skills.
• Prior experience in a fast-paced, product-driven tech company.

Total Rewards

• Our workforce deserves fair and competitive pay that meets them where they are.
• With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.
• Some things you’ll enjoy
• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including optional WeWork access
• At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.
• *Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @*
• *deel.com*
• *and other acquired company emails like @*
• *payspace.com*
• *and @*
• *paygroup.com*
• *.
• You can view the most up-to-date job listings at Deel by visiting*
• *our careers page*
• *.*
• Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.
• Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities.
• If you require accommodations, please inform our Talent Acquisition Team via this link and a team member will be in touch to ensure your equal participation.
• If you have difficulty accessing the form, please email at recruiting@deel.com.
• As part of our hiring process, we primarily rely on interviews and role-related assessments.
• In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations.
• This application process does utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications.
• As a fully remote company, we also utilise AI-powered deepfake and fraud detection technologies to verify the authenticity of candidate identities and interactions during assessments and interviews.
• This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws.
• We ensure human oversight is maintained in all final hiring decisions.
• Your personal data is not used to train AI models.
• For more information on how we process your personal data, please see our Privacy Policy.
• For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT; results are available at Ashby, Covey.

Job Details

About The Company

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