Product Operations Engineer

Product Operations Engineer

UnitX is building the world’s best robotics product to accelerate human productivity in manufacturing. UnitX is a fast-moving startup with a team from Stanford and Google. Since inception, UnitX has shipped 1000+ mission-critical systems across 180+ of the world's leading manufacturers' production lines. Every year, $6.1B dollar worth of products (think EV batteries) go through UnitX AI inspection system to ensure quality.

Founded by engineers from Stanford, MIT, and Google, we’re a fast-moving Series B startup combining cutting-edge machine vision, robotics, and AI. We value creativity, precision, and ownership. We’re looking for builders who want to shape the next generation of intelligent factories.

We’re looking for a hands-on Product Operations Engineer to bridge the gap between product, engineering, and field operations. You’ll play a key role in deploying our vision systems on factory floors, integrating robotics and automation hardware, and closing the loop between customers and our R&D teams. This is a high-impact, highly visible position reporting to the Senior Director of Customer Success.

Lead and support system installations at customer sites, both onsite and remotely

Integrate and calibrate vision systems with robotic arms, XY gantries, conveyors, and PLCs

Build and troubleshoot custom automation workflows to solve complex AI inspection problems

Partner with R&D on system design reviews, product validation, and continuous improvement

Collaborate with customers to translate operational challenges into actionable solutions

Document best practices, perform root cause analysis, and help scale global deployments

Travel up to 40%, including 20–30% overnight at customer manufacturing sites

Bachelor’s degree in Mechatronics, Robotics, Electrical, or Mechanical Engineering (or equivalent)

2+ years of hands-on experience in industrial automation, robotics, or factory integration

Strong mechanical and electrical troubleshooting skills

Experience with PLC integration and industrial control systems

Python scripting for automation, data collection, or configuration

Familiarity with CAD tools (intermediate level preferred)

Excellent customer-facing communication and collaboration skills

Independent, proactive problem-solver who thrives in fast-paced environments

Meticulous attention to detail and comfort working in production settings