Product Manager - Underground

Role overview

Safety and compliance

• Promote and actively support the company’s Safety First culture.
• Ensure compliance with company policies, industry standards, and customer site requirements; demonstrate company values and Code of Conduct.

Business growth and product management

• Develop territory and product growth strategies; support order intake, revenue, market share, and profitability targets.
• Identify opportunities in underground metal mining and tunnelling, grow existing account share, and acquire customers.
• Support product positioning, pricing, value selling, portfolio development, product launches, and new technology deployment.
• Capture customer requirements and market intelligence for future product development.

Customer and commercial support

• Advise customers on equipment selection and mining applications; conduct customer visits, site assessments, and productivity reviews.
• Lead equipment demonstrations and presentations, support application studies, recommend fleet solutions, and promote adoption of automation and digitalization.
• Support proposals, strategic tenders, major negotiations, quotations, product configurations, forecasting, pipeline reviews, and business planning.

Market and internal collaboration

• Monitor industry developments, customer investments, and competitor activities; provide actionable market intelligence.
• Collaborate with Sales, Service, Parts, Supply Chain, Finance, and Product Companies; support training, annual planning, strategic reviews, and communication between Customer Centers and Product Companies.

Education and experience

• Bachelor’s degree in mining engineering, mechanical engineering, civil engineering, or a related discipline.
• Minimum 7–10 years in mining equipment, underground mining operations, technical sales, application engineering, or product management.
• Experience managing customer relationships in mining or infrastructure and strong knowledge of underground mining methods and equipment applications.

Preferred experience

• Familiarity with Epiroc and/or competitor underground product lines is highly preferred.
• Experience with Epiroc, Sandvik, Caterpillar, Komatsu, Normet, or equivalent mining equipment suppliers is highly preferred.
• Experience engaging with Indian mining customers, including metal mining customers and underground contractors, is highly preferred.

Key competencies

• Safety-first, collaborative approach; respect for people and cultures; data-driven decision-making; creative problem-solving.
• Ability to write reports, business correspondence, and procedure manuals; commercial acumen and experience negotiating and understanding tender and contract documents.
• Strong stakeholder influence, presentation, relationship-building, written and verbal communication; native-level English fluency, with additional languages an asset.
• Ability to multitask, manage projects to schedule and quality, work independently or in a team, and seek feedback and development.
• Understanding of basic business cases, financial statements, and calculations.

Company context