Product Manager

Role overview

Strategy, discovery, and planning

• Research customer and market needs, trends, and competitive offerings.
• Translate insights into product opportunities and contribute to a roadmap aligned with company strategy, customer value, and commercial objectives.
• Prioritize opportunities by business value, customer impact, risk, dependencies, and delivery effort.

Requirements and solution design

• Lead customer interviews, discovery sessions, and cross-functional requirements workshops.
• Define product requirements, functional specifications, user stories, and testing strategies; maintain traceability to business goals and test results.
• Collaborate with engineering to balance usability, feasibility, effort, maintainability, and consistency.
• Validate requirements, specifications, and early builds with stakeholders.

Stakeholder and commercial collaboration

• Align customers and cross-functional stakeholders on objectives, requirements, solutions, and priorities.
• Serve as product owner and guide development and quality assurance teams throughout the product lifecycle.
• Work with professional services, account management, and support to identify implementation and support challenges.
• Provide training, documentation, release notes, and implementation guidance; support sales and marketing with capabilities and value propositions.
• Contribute to budgeting, forecasting, and investment decisions, and develop alliances with providers and technology partners.

Qualifications

• Bachelor’s degree required; MBA preferred.
• 10+ years in financial services and 10+ years working with business or consumer lending solutions; commercial lending, risk, or underwriting background preferred.
• 5+ years as an enterprise software Product Manager for a fintech.
• 5+ years with Agile methodologies and tools such as Jira.
• Deep knowledge of lending origination, underwriting, credit assessment and approval, pricing, collateral, documentation, and funding.
• Full product lifecycle management experience; familiarity with software releases, DevOps, and CI/CD.
• Working knowledge of generative and agentic AI with demonstrated lending use-case implementation.
• Experience evaluating third-party providers and managing relationships; strong cross-functional leadership, communication, planning, and execution.
• Must be willing to travel 5–10% of the time.

Product context